Service Desk Analyst
KBR Careers
KBR is seeking a Senior IT Customer Support professional to join our National Security Solutions team in Niceville, Florida. This on-site role focuses on remote triage, incident management, and proactive service desk operations to keep critical systems running smoothly and securely. Responsibilities include queue management, SLA monitoring, and coordinating communications during outages, with emphasis on secure, auditable processes and strong customer-service etiquette across Teams, email, and #J-18808-Ljbffr
Vacancy posted 9 hours ago
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$22 per hour
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