Customer Account Manager

We're Hiring: Customer Account Manager | Serac Inc.

Remote (East Coast / Northeast) + territory travel

Base $95,000-$105,000 + uncapped commission (1% new business / 0.1% existing book) + full benefits

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Serac Inc., a leading packaging machinery OEM (filling, capping, and cup-filling systems), is expanding its account management team and hiring a Customer Account Manager to own and grow a portfolio of our key East Coast accounts. This is a remote, home-based role for a candidate in the Northeast, with regular travel across the territory to customer sites.

In this role you will:

Own and grow revenue across a portfolio of key East Coast accounts

Build and execute multi-year strategic account plans

Sell upgrades, retrofits, tooling, spare parts, and maintenance contracts

Partner with operations, engineering, and field service to deliver for customers

Serve as the trusted bridge between the customer's production floor and our technical teams

What we're looking for:

5+ years in the packaging industry (filling/capping equipment experience is a big plus, not required)

5+ years managing client accounts with proven revenue growth

Bachelor's degree or equivalent hands-on experience

Strong account planning, negotiation, and communication skills

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Based on the East Coast / Northeast, able to travel across the territory (no relocation required)

French is a plus

Base $95,000-$105,000 + uncapped commission (1% new business / 0.1% existing book) + full benefits

Interested or know someone who fits? Apply or reach out directly:

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