Hotel - Bistro Attendant

Job Title

Job Description

Essential Functions

Knowledge of the appropriate table settings and service ware.

Knowledge of all menu items, prices and methods of preparation. Use suggestive selling techniques to encourage the guests to choose items that are house specialties.

Clean or sanitize work areas, utensils, or equipment.

Clean service or seating areas.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Prepare alcoholic and non-alcoholic drinks, including garnishes, following service standards and guest preferences.

Stay current on trends to create and present cocktail menu items to leadership.

Anticipate guests' needs, take orders using suggestive selling, respond promptly, and provide friendly, knowledgeable service.

Complete opening and closing duties, maintain bar stock levels, requisition supplies, and ensure all condiments, glassware, and equipment are ready for service.

Maintain cleanliness and sanitation of the bar area, promptly clean and reset stations after guest use, and oversee barbacks to ensure smooth operations.

Record orders accurately in POS system, process payments following cash handling and credit policies, and manage tip collection and reporting.

Maintain required certifications (e.g., TIPS, Food Safety), adhere to safety, security, and operational policies consistent with company standards.

Collaborate effectively with co-workers and other departments to ensure efficient and quality service.

Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.

Perform all additional duties as assigned by management.

Skills and Abilities

Must adhere to the company's Service culture – 4 Keys to creating guests for life.

Must participate in all required meetings and training.

Prepare and serve coffee and tea drinks that meet quality standards.

Properly handle and maintain all equipment.

Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.

Accurately handle cash and credit card payments, following appropriate cash-handling procedures.

Serve customers quickly and efficiently.

Must be able to work in a fast-paced environment and able to multitask.

Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.

Observe relevant health and safety standards.

Ensure that the opening/closing duties are complete as per protocol.

Have a thorough knowledge of all the retail items.

Abide by all policies and safety rules.

Perform other duties as requested by management.

Job Qualifications/Requirements

Education: High School diploma or GED equivalence

Experience: 1 year experience in a similar role

Additional: Will be required to work flexible scheduled shifts based on business needs

Pay: $17/hr

Physical Requirements & Working Conditions

The minimum physical requirements for this position include but are not limited to:

Flexible and long hours sometimes required

Must be able to lift and/or carry up to 50 pounds

Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation

Ability to stand and walk for extended periods of time

Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: View email address on click.appcast.io

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.