Area / Department Lead

Job Description

Job Description

JOB RESPONSIBILITIES

As an Area Manager, you are responsible for overseeing designated areas of the store while learning total store operations. Area Managers are expected to set the example of providing excellent customer service and perform other assigned duties to ensure the customer has an efficient, pleasant shopping experience.

• Acknowledge and assist all customers with a pleasant, helpful attitude
• Offer suggestions for additional products that could compliment or go with what the customer is already interested in
• Product management including ordering, merchandise receiving, store transfers, price changes, accurate inventory control, yearly physical inventory preparation & completion, damaged merchandise handling and returns per company policy
• Proper planning and implementation of all promotional events per corporate guidelines
• Follow all security procedures and ensure all store personnel are also in compliance with these company standards
• Strict compliance with all OSHA and company safety standards and programs including areas such as tire shop operations, forklift use and LP dispensing
• Conduct daily store walk-through to determine department needs and ensure products are sufficiently supplied and displayed
• Communicate areas in need of attention to individual sales associates
• Provide training and direct supervision to store associates
• Conduct performance evaluations under the direction of the Store Manager
• Provide verbal and written coaching regarding disciplinary action under the direction of the Store Manager
• Oversee store inventory/stock and communicate with buyers as needed
• Fulfill corporate and customer requests to ensure customer satisfaction and company goals are met
• Assist in the daily unloading of trucks and transferring of products to departments
• Assist in maintaining all store building/facilities and grounds
• Demonstrate awareness and compliance with loss prevention and safety policies and/or procedures
• Front end duty supervision schedule compliance for all hours of store operation
• Other duties as assigned

JOB REQUIREMENTS

• Great Communication Skills and Customer Service
• Prior Retail experience preferred
• Must be able to perform physical activities on the job which may include kneeling, lifting, bending, carrying, walking, climbing and/or reaching on a frequent basis. Must be able to lift up to 45 lbs. and be on your feet most of the day.
• Ability to work evening shifts when needed and full shifts every other weekend
• Ability to pass pre-employment drug screening and background check
• Must possess a valid driver’s license
• Must be 18 years of age or older, but preferably 21 years of age or older
• Illinois residents must possess a valid FOID card. Iowa residents must comply with State guidelines concerning firearm handling

Benefits include PTO, Company Funded Profit Sharing (after 1,000 hours worked Feb 1-Jan 31), Merchandise Discounts, Paid Holidays (New Year's Day, Thanksgiving and Christmas), Unpaid Holiday: Easter (Store Closed), Access to Insurance including: Health, Dental and Vision as well as access to Voluntary Coverages including Life, Accidental Death & Dismemberment, Short Term Disability, Accident and Critical Illness.