Full Time Retail Display Installer- Technology

Overview 2020 Companies is hiring a full-time merchandising Field Service Representative! The representative plays a crucial role in executing shared services projects, including break‑fix repairs, display installation, and general merchandising under the guidance of the Shared Services Field Management team. Job Details Job Type: Regular Location: Market – SS – TX – Fort Worth What’s in it for you? Hourly pay $18.00 per hour Next‑day pay on‑demand with DailyPay Eligible for medical, dental, and vision benefits $30 per month technology reimbursement Paid time off Paid mileage and drive time Flexible scheduling Variety of job tasks Career pathing and growth opportunities Key Responsibilities Participate and occasionally lead activities within shared services across local/area markets and division‑wide, ensuring accurate tracking and execution of all work functions. Maintain consistent communication with field services management and Field Representatives (within 24 hours of contact). Complete an average of 30 hours of field work per week over a 12‑month period. Maintain up‑to‑date availability and finish all assigned jobs on or before scheduled end dates. Lead installation, building, and maintenance of displays, end caps, and fixturing according to planograms and client requests. Conduct break‑fix repairs to ensure displays and fixtures remain fully functional. Oversee early projects, overnight and early‑morning installations, and team installations of 2+ people. Manage virtual software teams to ensure successful task execution and timely completion. Work independently and lead teams in a fast‑paced environment. Participate in a variety of training and certification programs. Accurately track, manage, record, and communicate activity via designated systems and workflows. Be available for weekend, holiday, and early‑morning assignments as needed. Scheduling & Planning Hours and locations may vary weekly, including occasional weekends, early mornings, and holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt. Team Management Provide daily communication, direction, training, and guidance to the team. Assist teammates and ensure team goals—such as weekly and monthly job timelines—are met. Follow up on timecard submission timelines, reporting anomalies daily with needed corrections. Project Execution Implement shared services initiatives effectively, aligning with organizational goals and timelines. Relationship Development Build and maintain strong relationships within the shared services team, local/regional markets, clients, and other stakeholders. Act as a leader and mentor, fostering collaboration and communication across all levels of the organization. Travel & Project Execution Travel to all assigned locations within the market and region as required for projects and programs. Support local and regional teams in executing all projects assigned to the shared services division. Leadership & Cross‑Functional Work Demonstrate professionalism, effective communication skills, and strong leadership while representing the company. Set a high standard for behavior, fostering a positive work environment with transparent, respectful communication. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success. Lead and perform tasks across divisions, ensuring shared services integrate seamlessly into daily/workflow. Customer & Client Satisfaction Ensure customer and client satisfaction meets or improves upon established shared service field KPIs. Seek opportunities to address and course‑correct behaviors while being open to feedback. Qualifications Age & Eligibility Must be 18 years or older (due to insurance requirements). Must be authorized to work in the United States. Availability Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early‑morning and late‑night availability as needed. Maintain a minimum of 30 hours of fieldwork on average in a 12‑month period. Physical Abilities Climb a ladder up to 10 feet. Safely lift and carry up to 60 lbs. Able to kneel, walk, crouch, bend over, handle, grasp, and reach overhead. Adaptability Ability to adjust to the ever‑changing variety of tasks and work environments. Communication Skills Effective communication via phone, text, and email to coordinate tasks and provide updates. Perform other tasks assigned by the Shared Services Manager within specified timeframes. Respond and remain responsible for consistent communication with upper‑level leadership and stakeholders quickly (typically within 24 hours). Education High school diploma or equivalent typically required. Previous retail or merchandising experience beneficial but not mandatory. Experience Preferred Installation and merchandising experience. Proficiency with assorted hand and power tools. Ability to follow planograms (POG), directives, and secondary communication. Technology Must own an Android or Apple mobile device to upload photos and data. Must navigate various communication platforms and applications independently. Training Must complete all training assignments and tasks within designated timeframes. Agents expected to work collaboratively and autonomously. Transportation & Travel Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness to travel up to 60% of the year. Willingness to work overnight, early‑morning, and holiday hours as needed. Leadership & Communication Superior leadership skills and professional communication and presentation skills. Decision‑making, good judgment, and effective problem‑solving. Ability to work independently with excellent time management and reporting skills. Ability to lead a team, fostering a result‑driven environment with consistent open communication. Identify, address, and communicate challenges related to shared services field operations, offering solutions and process improvements when necessary. What You Can Expect From 2020 Companies We welcome every voice and are committed to building a truly inclusive environment where differences are celebrated. We identify opportunities to encourage our team to be authentic selves while providing a best‑in‑class experience. Whether it’s paid holidays, long‑term career pathing, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr 2020 Companies