Front Desk Coordinator - 139676

Position Details Payroll Title: HOSP BLANK AST 3 Department: MOP Burn, Trauma, Plastics Hiring Pay Scale: $27.49 - $34.17 / Hour Worksite: Hillcrest Appointment Type: Career Appointment Percent: 50% Union: EX Contract Total Openings: 1 Work Schedule: Days, 8-Hour Shifts, Monday-Friday Job ID: #139676 Title: Front Desk Coordinator Filing Deadline: Fri 5/29/2026 Description Front Desk Coordinator will provide superb customer service while ensuring accurate demographic, forms, insurance information is entered into the system. Will collect co‑pays, keep patients aware of any delays, and check patients out after their appointment. This person will also coordinate authorizations, scheduling, and messages. Minimum Qualifications Minimum three (3) years customer service experience and recent admissions/registration experience in a large, complex healthcare setting. Experience with registration, appointment scheduling, and insurance verification. Knowledge of third‑party payors including federal, state and private health plans. Must have excellent communication skills with ability to communicate clearly both verbally and written. Preferred Qualifications Epic scheduling and electronic medical records experience Bilingual English/Spanish. Copay Collections. Epic Telephone calls. Special Conditions Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre‑employment physical. Pay Transparency Act Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Vaccination and Certification Requirements If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Opportunity Employment The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. #J-18808-Ljbffr University of California San Diego