Technical Program Manager

Technical Program ManagerJob#: 3058849Job Description:Technical Program Manager – IT Infrastructure Lifecycle ManagementDuration: Contract through August 2027, strong potential to extend Location: Denver, CO Onsite Requirement: 2 days onsite per weekPosition OverviewWe are seeking an experienced Technical Program Manager to lead a high-impact IT Infrastructure Lifecycle Management and Risk Governance program within a large, complex enterprise environment.This person will serve as the bridge between IT asset management and the technical teams responsible for network, server, end-user computing, cybersecurity, and other infrastructure environments. The ideal candidate is a hands-on program leader with strong ServiceNow/CMDB experience, knowledge of the full IT infrastructure lifecycle, and the ability to drive complex initiatives across teams without direct authority.Key ResponsibilitiesLead multiple infrastructure lifecycle workstreams, maintaining detailed project plans, milestones, risks, dependencies, and action items.Partner with infrastructure, asset management, cybersecurity, ServiceNow, and other technical teams to drive lifecycle and remediation initiatives.Use ServiceNow/CMDB data to identify asset lifecycle status, ownership, end-of-life/end-of-support technology, and remediation priorities.Coordinate remediation plans for aging hardware and software and drive work through completion with responsible technical teams.Support technology risk governance, including risk exceptions, prioritization, and remediation tracking.Improve asset lifecycle processes, data accuracy, systems of record, and ownership/governance practices.Develop and maintain policies, SOPs, process documentation, and governance materials.Facilitate stakeholder meetings, build consensus, drive accountability, and communicate program status and risks to leadership.Required Qualifications7+ years of experience in Technical Program Management, Project Management, or similar roles within complex IT environments.Strong hands-on program/project management experience managing multiple interconnected workstreams.Experience with IT infrastructure lifecycle management, including production, maintenance/change, end-of-life, remediation/replacement, and decommissioning.ServiceNow-based asset or infrastructure lifecycle management experience.Experience with ServiceNow, including CMDB, Configuration Items (CIs), and asset/configuration data.Working knowledge of enterprise infrastructure such as networks, servers, end-user computing, hardware, and software.Strong stakeholder management skills with demonstrated ability to influence without authority and work effectively with technical SMEs.Strong documentation skills, including experience developing SOPs, policies, processes, and governance documentation.Preferred QualificationsExperience analyzing asset or lifecycle data using Excel or similar tools.Experience with SCCM, Intune, ServiceNow integrations, or other infrastructure inventory systems.Knowledge of technology risk, cybersecurity, NIST, compliance, or risk remediation processes.Experience working in large, highly regulated, critical infrastructure, or 24/7 environments.Certifications such as PMP, PgMP, ITIL, or ServiceNow are a plus but not required. Relevant hands-on experience is more important.If you are interested in applying, email a copy of your resume to Emily Pentico at [email protected] (epentico @ apexsystems.com)EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or View phone number on click.appcast.io.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.