Information Technology Field Technician
Open Systems Inc.
Field Services Technician provides on‑site technical support for client operations, ensuring reliable performance of point‑of-sale (POS) systems, hardware, networking components, and related printer technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering exceptional product knowledge solutions. Key Responsibilities Provide exceptional customer service while supporting clients and their staff. Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related printer equipment. Install, maintain, analyze, troubleshoot, and repair various OEM vendor printers using both a warranty and non‑warranty repair approach. Resolve technical issues efficiently and clearly communicate solutions to customers. Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements. Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs. Train employees for proper use of supported systems and equipment. #J-18808-Ljbffr Open Systems Inc.
Vacancy posted 3 days ago
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