Call Center Sales Representative

Driveway Care Center, Medford, OR

Full time

R115367

Dealership:

Driveway.com | Sales Representative

At Driveway.com, car buying and selling meets convenience—no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway’s 300+ dealerships nationwide, we’re blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable.

We're looking for a Sales Representative who is passionate about connecting with customers, generating opportunities, and turning interest into sales.

In this role, you'll engage with both new and existing customers, create leads through outbound outreach, and nurture warm inbound leads who are already exploring their next vehicle purchase. You'll build relationships, identify customer needs, and guide buyers through a seamless digital car-buying experience from first conversation to final delivery.

Location: Medford, OR (On-site) - Driveway Call CenterPay: $22/hour + Uncapped Bonus PotentialSchedule: Variety of schedules; 8 hour shifts

What You’ll Do

• Be the trusted guide for customers as they navigate their digital car purchase.

• Communicate with customers via phone, text, and email to answer questions and explain next steps.

• Support financing, documentation, and coordination for smooth vehicle delivery.

• Provide timely updates, set clear expectations, and resolve concerns with professionalism.

• Keep detailed notes and manage multiple customer journeys at once.

What You Bring

• Prior experience in sales, customer service, or other customer-facing roles within a metrics-driven environment.

• Excellent communication skills (phone, email, text).

• Organized, detail-oriented, and confident handling multiple tasks.

• A calm, solution-driven approach under pressure.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays

• PTO: 80 hours front-loaded on day 1

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

For a more detailed view, visit:

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!