E-Commerce Operations Coordinator

Job Description

Job Description

Employment Status: Full-Time, Benefits Eligible

Location: On-Site at NEW Gymreapers  in Nampa, ID (20 mins outside of Boise, ID)

Schedule: Monday - Friday, 8AM - 5PM (flex according to business needs)

Reports To: E-Commerce Manager / Marketing Director

Gymreapers exists to help athletes become stronger through premium training gear, apparel, and equipment. We are one of the fastest-growing brands in the fitness industry, serving hundreds of thousands of customers worldwide across DTC, Amazon, retail, and international channels.

We're looking for an Ecommerce Operations Coordinator who thrives on organization, precision, and execution. This role is critical to ensuring our website is always launch-ready, accurate, and optimized for an exceptional customer experience.

The Ecommerce Operations Coordinator is responsible for executing the day-to-day operational tasks that keep Gymreapers.com running at a world-class level.

You will own the execution of product launches, promotional setup, merchandising updates, quality assurance, Shopify administration, and site maintenance while partnering closely with Marketing, Creative, Product Development, Supply Chain, and Customer Experience.

Success in this role requires extreme attention to detail, strong organizational skills, and the ability to manage multiple projects in a fast-paced ecommerce environment.

Our Core Values:

• Grow or Die
• Customer Obsession
• Extreme Ownership
• Nothing is Given // Everything is Earned
• Be Humble
• 1% Better Everyday
• Live with Integrity
• Sacrifice

Key Responsibilities:

• Manage Ecommerce Operations: Own the day-to-day execution of Gymreapers.com, including Shopify administration, product catalog management, collections, navigation, site content, and merchandising updates to ensure a best-in-class customer experience.
• Execute Product Launches & Promotions: Coordinate and implement new product launches, promotional campaigns, pricing updates, product merchandising, homepage changes, and seasonal initiatives while ensuring projects are delivered accurately and on schedule.
• Maintain Website Quality & Performance: Perform ongoing quality assurance across products, inventory, pricing, promotions, and website functionality to identify and resolve issues before they impact the customer experience.
• Collaborate Cross-Functionally: Partner with Marketing, Creative, Product Development, Supply Chain, Customer Experience, and Technology teams to support product launches, campaign execution, and continuous operational improvements.
• Drive Operational Excellence: Maintain launch calendars, project timelines, and operational documentation while identifying opportunities to improve workflows, increase efficiency, and enhance the overall ecommerce experience.

Qualifications:

• 2+ years in Ecommerce
• Shopify experience
• Strong Excel/Google Sheets skills
• Highly organized
• Excellent written communication
• Strong project management skills
• Ability to prioritize multiple deadlines
• Detail-oriented with a high standard for accuracy

• Shopify Plus
• Klaviyo
• Gorgias
• Search & Discovery
• GA4
• Triple Whale
• Asana
• Figma familiarity
• HTML/CSS basics

Benefits/Perks:

• Competitive Pay
• Company paid holidays
• Paid Time Off (PTO)
• Gymreapers on-site gym!
• Newly renovated HQ!
• 401(k) with up to a 4% employer match
• Life Flight Program, Voluntary
• Employee Assistance Program
• 50% Employee Discount 
• 100% Employer Paid: Medical, Dental and Vision
• 100% Employer Paid: Short-term and Long-term disability - life insurance for both employee and spouse/dependents
• Health Savings Account (HSA) employee option

Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

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