HUMAN RESOURCES MANAGER

Position: HUMAN RESOURCES MANAGER – OXFORD, OH Salary: $100,000 - $105,000 Chartwells Higher Education is re‑inventing the on‑campus dining experience. We are challenging the norm and setting new standards by investing in high‑tech, food‑infused social spaces that bring people together to promote meaningful relationships and interactions. We are food‑forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. Job Summary Chartwells Higher Education is looking for an HR Manager at Miami University of Ohio located in Oxford, OH. This on‑site position at a prestigious university will support full‑cycle recruitment, employee training and development, employee relations, employee engagement, and educate teams on HR policies and procedures. Employee Engagement & Retention Work with management teams to drive employee engagement in association with client goals. Help drive participation in corporate engagement survey, action planning, and improvement in engagement year over year. Suggest and facilitate strategies that drive engagement and client satisfaction. Ensure onboarding practices help associates performance and retention. Drive retention through good employee relations practices and engagement. Recruitment Recruit and onboard frontline hires utilizing onboarding and payroll systems. Assess current recruitment processes and recommend improvements in sourcing, screening, interviewing, pre‑employment process and hiring. Ensure compliance with the Compass National Recruiting Center (CNRC) and work with CNRC to improve all recruiting areas as needed. Ensure company background check protocols are followed and work with recruiting teams on exceptions and escalations. Employee Relations Liaison with managers and the Human Resources Service Center (HRSC). Establish best practices and drive consistency in employee relations issues, including term management and employee retention strategies. Support EEOC and lawsuit claims documentation and deliver training on performance management and employee relations concerns. Advise managers on employment policies, procedures and appropriate practices. Manage employee relations, including working with employees to resolve sensitive or difficult work‑related problems, investigation, coaching and performance issues. Human Resources Compliance Ensure all necessary hiring and termination paperwork is filed in a secure environment. Assist locations in advising on employee file maintenance in compliance with all state and federal laws. Ensure I‑9 compliance. Ensure wage and hour compliance. Ensure safety, workers’ compensation and leave of absence compliance. Assist with healthcare safety program and workers’ compensation program. Serve as the leave‑of‑absence liaison between employee and LOA department to ensure compliance with all policies and guidelines. Preferred Qualifications Bachelor’s degree in Human Resources, Business Management, Hospitality Management, or related field. 5+ years experience in HR Management. Previous food & beverage operations experience is a plus. Strong organizational and computer skills. Benefits Medical Dental Vision Life Insurance / AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. The company reserves the right to modify or change essential functions of the job as necessary. #J-18808-Ljbffr