Remote Technical Analyst - Incident Response & Escalations
OneSource Virtual
- Remote job
OneSource Virtual is seeking a Technical Analyst to serve as the primary escalation point for complex and high-severity issues across the enterprise application environment. You will own end-to-end incident resolution, lead technical communications during high-severity events, and work with cross-functional teams to drive permanent fixes. The role requires deep diagnostic capability, service area knowledge, and collaboration with Development, Engineering, DevOps, and vendor teams. #J-18808-Ljbffr OneSource Virtual
- ...in Houston, TX. You will serve as the primary contact for local IT/OT issues, coordinate with remote teams for escalations, and perform triage for incidents. Responsibilities include incident management, site operations, preventive maintenance, and collaboration with L...Remote workLocal area
$120k - $140k
...employment experience. As an Incident Response Manager working remote in the United States, you... .... This role balances the technical understanding of attack... ...the experienced security analysts.During a Typical Day You’... ...for security incidents escalated by the 24x7 SOC, including...Remote workWork experience placementWork from home$140k - $150k
...DescriptionEverforth ECS is seeking an Incident Response Lead to work in our Washington, DC office / remote. The role is contingent upon... ...and the highest level of technical escalation within the security... ...operating at a senior or Tier 3 analyst level. Candidates who have...Remote workWork at office- ...Technical Support AnalystCanon Kip - San Francisco, CA... ...communication, and de-escalation procedures, participate... ..., and promptly report incidents, threats, injuries, or... ...with clients, remote work or work-from-home... ...technical skills, and is responsible for first-tier support...Remote workFull timeWork at officeWork from homeNight shift
- ...Technology Service Center (TSC) responsibilities include: Support for day-to... ...systems and applications; incident escalation and tracking. The... ...phone support, onsite, and remote end-user client support (Windows... ...Certificate from College or Technical School; or six to one year...Remote workWork from home
- ...Title: Director, Incident Response & Operational Resilience (Infrastructure Focus) Location: Remote Duration: Contract Responsibilities Establish enterprise... ...incident command structure, roles, and escalation pathways. Improve MTTD, MTTR, and...Remote workContract work
- ...Position: Technical Analyst Duration: Long-Term Contract Location: Remote - must sit in EST/CST... ...effectively. Primary Responsibilities Provide technical... ...solutions Escalate issues appropriately... ...Experience with incident management and support...Remote workLong term contractLocal area
- ...Summary The Technical Analyst serves as the primary escalation point for complex and high... ...resolution of escalated incidents, leads technical communication... ...-contact scope. Responsibilities ~ Serve as the... ...platforms a plus. #LI-REMOTE You are encouraged...Remote workPermanent employmentTemporary workLocal area
- ...Serving as the primary escalation point for complex support... ...issues, the full-time Technical Analyst will manage end-to-end... ...resolution of escalated incidents, lead technical... ...implement permanent fixes in a remote environment. Key responsibilities Assess impact and...Remote workPermanent employmentFull time
$40 - $80 per hour
...Incident Response Lead, Cyber Security $40-80/hr Remote Freelance CODING About the Role What if your hard-won experience in the SOC trenches could directly... ...detection alert pipelines, triage workflows, and escalation pathways for quality and consistency Assess the...Remote workHourly payOngoing contractContract workFreelanceFlexible hoursNight shift- OpenAI is looking for a Lead, Incidents & Escalations for its User Operations... ...manage real-time incident response and ensure clear communication... ...strong leadership and technical skills. OpenAI offers a hybrid... ...ensuring a blend of office and remote flexibility. If you thrive...Remote workWork at office
$16 per hour
...and detail-oriented Technical Analyst I to support our IT... .... Location: Remote Department: Information... ...needed Key Responsibilities: Maintain... ...service requests and incidents Document troubleshooting... ...Recognize and escalate complex issues to the...Remote workHourly payFull timeTemporary workWork at officeFlexible hours- ...delivering excellence. Main responsibilities Monitor events, ensuring... ...resolution deadlines. Provide technical support for hardware and... ...and software. Provide remote support for mobile telephony... ...services, troubleshooting and escalating incidents as necessary. Manage users...Remote work
- ...Summary The IT Support Analyst provides Tier 1 (... ...:30am to 5:00pm. Responsibilities Serve as the... ...for end-user technical issues via phone,... ...and resolution of incidents and service requests... ...system. Provide remote support for hardware... ...mobile issues. Escalate unresolved or...Remote workWork at officeMonday to FridayWeekend work
- ...team is principally responsible for end user... ...not just a senior technical position — it is... ...Senior IT Support Analyst, you'll be responsible... ...as the technical escalation point for the... ...— owning complex incidents end-to-end and ensuring... ...monitoring using remote administration...Remote workPermanent employmentLive inWork at office
$60k - $70k
...00-$70,000 Job Summary The Technical Support Analyst II works with internal employees... .... Essential Duties and Responsibilities Desktop support - desk side and remote phone support Provide 1st... ...database and to ensure proper escalation of incidents Use remote access tools to...Remote workWork at officeWeekend work- ...you to combine your technical expertise with... ...technical issues and escalates/delegates to appropriate... .... Duties and Responsibilities As Digital Field Analyst, serve as the trusted... ...issues by reproducing incidents, analyzing data... ...Software Deployment & Remote Access Other...Remote workTemporary workWork experience placementWork at office
- ...Customer Support Analyst, Desktop Support... ...provide advanced technical support and operational... ...as a senior escalation resource for desktop... ...resolution of incidents and service requests... ...solutions. Key Responsibilities Serve as a senior... ...(VDI) and remote‑access technologies...Remote workContract workTemporary workWork at officeLocal areaRelocationRelocation packageFlexible hours
$82.53k - $123.8k
...Technical Support Analyst II Under general guidance, the Technical... ...collaboratively in remote, industrial, and... ...Prioritizes and troubleshoots incidents Performs hands-on... ...maintaining primary responsibility for assigned... ...with minimal rework or escalation. Maintains accurate...Remote workTemporary workWork at officeLocal areaImmediate startNight shift- ...Incident Response Analyst (Task 4 – Federal Cybersecurity Contract) Location: Remote with occasional on-site (Washington, D.C. Metro Area)... ...Response Team (IRT) mailbox; escalate urgent items within... ...and communicate findings to technical and non-technical audiences...Remote workFull timeContract workMonday to Friday
- ...cyber readiness and incident response firm. Our teams operate... .... We combine technical excellence, elite talent... ...threats before they escalate. As an Incident Response... ..., supporting clients remotely and onsite as engagement... ...experts and forensic analysts in the execution of...Remote workWorldwide
- ...: We’re looking for a Remote Technical Support Analyst who loves solving problems... ...perfect for you. Key Responsibilities: Respond to technical... ...internal teams. Document incidents, solutions, and knowledge... ...and IT teams to escalate and resolve complex technical...Remote workFull timeFlexible hours
- ...Incident Response Coordinator The Incident Response Coordinator supports the end-to-end response... ...orchestrates communication among technical teams, vendors, and leadership; provides... ...executes functional and hierarchical escalations to Senior Coordinators and the Senior...Remote workContract workWork experience placementWork at officeShift work
$87.32k
...active-duty and veteran employees. Responsibilities The Senior Cybersecurity Incident Response Administrator manages... ...of threats. This is a remote-eligible position. Local candidates... ...anomalies, investigate events, and escalate as necessary. Assess and develop...Remote workFor contractorsLocal area- ...MS, TN at V Group Job Title: Incident Response & Forensics Analyst Duration: 6+ Months Location: Remote with Occasional visit to NYC... ...(MTA) is seeking a highly technical Incident Response & Forensics... ...MSSP Cybersecurity Incident escalations Interfaces directly with vendors...Remote workContract workWork at officeLocal area
$155k - $170k
...Acclaim Technical Services, founded in 2000, is... ...Technical Support Analyst to join our Mission... ...in McLean, VA. RESPONSIBILITIES Provide high-touch... ...full lifecycle of incidents and service requests... ...issues without Tier 3 escalation. Deliver remote and onsite desktop...Remote workFull timeContract workTemporary workWork experience placementWork at officeLocal area- ...Tier 2 It Support Analyst This analyst... ...Tier 2 IT support responsible for supporting both... ...for handling incidents and requests that... ...to have advanced technical knowledge and experience... ...resolution for escalated service tickets... ..., including remote access tool, SCCM...Remote workApprenticeshipLocal area
$61.5k - $92.3k
...The Associate Technical Analyst serves as a key contributor within... ...Essential Duties And Responsibilities Design, evaluate, and... ...rotations, evaluating incidents in real time, determining escalation paths, and designing... ...conference, etc.) at a remote location. This role...Remote workWork experience placementWork at office- ...with hands-on experience in Data Loss Prevention (DLP) and incident response, ideally within fintech, crypto, or high-security environments... ...alerts and incidents as required Work closely with SOC analysts to translate operational needs into scalable engineering solutions...Remote workWork from homeRotating shift
- ...Cybersecurity Incident Response Engineer, Jr. The Cybersecurity Incident Response... ...from genuine incidents, and escalates significant events to senior analysts or incident responders as appropriate... ..., IT operations, or related technical roles with exposure to security...Remote workContract workWork at officeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Technical Analyst - Incident Response & Escalations. Be the first to apply!
- senior technical analyst New York, NY
- systems support technician New York, NY
- senior help desk analyst New York, NY
- help desk technical support New York, NY
- trade support analyst New York, NY
- support analyst New York, NY
- technical analyst New York, NY
- technical support assistant New York, NY
- entry level support technician New York, NY
- help desk assistant New York, NY


