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Remote Technical Analyst - Incident Response & Escalations

OneSource Virtual

New York, NY
  • Remote job

OneSource Virtual is seeking a Technical Analyst to serve as the primary escalation point for complex and high-severity issues across the enterprise application environment. You will own end-to-end incident resolution, lead technical communications during high-severity events, and work with cross-functional teams to drive permanent fixes. The role requires deep diagnostic capability, service area knowledge, and collaboration with Development, Engineering, DevOps, and vendor teams. #J-18808-Ljbffr OneSource Virtual

Vacancy posted 5 days ago
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