Construction - Lead Success Representative

$36k

Kingdom Roofing

Lead Success Representative

Kingdom Roofing Systems is growing, and we're looking for a friendly, detail-oriented Lead Success Representative to join our team! We're a high-energy, customer-focused exterior contractor serving Central Indiana. You will play a critical role in ensuring we provide solutions for customers through appointment setting and support key operations within the company.

You set the tone of the customer service experience. From assisting with scheduling our inspections and requesting feedback on our service when the remodel is complete, you play a role in solving problems for our homeowners.

Locally operated, Kingdom Roofing Systems was established in 2011 and since then has established a solid presence in the Central Indiana region as a leader in the roofing industry. We stand firmly on our values, believing that people are our purpose, we keep our word, we do the right thing, even when it costs us, we're continually developing, and we believe in excellence in all we do. We are known as Indiana's Safest Choice for roofing, siding, and gutters.

Position Type: Full-Time, Work is in-person

Description of Duties:

Accept calls from prospective clients and schedule our Sales Representatives to meet with each client
Log the numbers dialed each day
Achieve and surpass each of your work-related goals
Demonstrate an understanding of the sales process and our products
Call customers after the completion of our work to request feedback on our service
Attempt to contact prospective clients whom you have been unable to contact
Informing the Manager of recurrent product-related complaints that warrant addressing

Qualifications:

Superb time management and detail orientation
Self-motivated team player, hold trust with peers, attention to detail, tech savvy, resourceful, organized, who requires minimal supervision
Must have a good sense of humor and an ability to multitask and prioritize
Excellent communicator, both written and verbal
Experience in driving process improvement

Compensation & Benefits:

Expected annual salary is $36,000.

Position is $15 - $18 per hour with bonus opportunities and is overtime eligible.

Benefits include:

401(k) match
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Kingdom Roofing

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Vacancy posted 2 days ago

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