Comfort Advisor

Job Description

Job Description

Giving the Trades a Good Home

About us:

High Ground Service Pros, located in Brick, NJ, specializes in residential heating, cooling, plumbing, and electrical services. As a family-oriented organization, we prioritize the well-being of our team and their families. Our employees collaborate to meet all our customers' home service needs, and we take pride in our work.

We continue to grow by hiring the best, and our customers appreciate it. With over 40 years of experience in Central NJ, you may recognize our trucks and ads. What you may not know is the sense of community within our team. We work hard to get the job done right each day, and every member is a valued part of our winning team. People join us looking for a job but find a fulfilling career, job security, and opportunities to excel both professionally and personally.

Details:

• Company provided vehicle
• Unlimited earning potential.
• In office, Monday-Friday, 8:00am - 5:00pm

Responsibilities

• Contact potential prospects through cold calls and emails
• Present our company to potential prospects
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects
• Proactively seek new business opportunities in the market
• Report to the Sale Manager

Requirements

• Proven work experience as an Outside Sales Representative or similar role
• Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach.
• At least 6 months or more of HVAC sales experience
• Hands-on experience with multiple sales techniques such as: Trail close, looping close, and/or Negotiating
• Track record of achieving sales quotas
• Sound understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations

Prospecting skills

• Comfort Advisors should be familiar and a master in the language of sales - What are the buying signals to watch out for? What words to use that makes customers buy? When is the right time to ask the right questions?

Art of listening

• Comfort Advisors should actively listen to each conversation with the prospect, interrupting when they need clarification and ask probing questions that allow them to explore the buyer's mind.

Product knowledge

• Sales representative should have knowledge about the features, benefits, and weakness of your product before creating effective pitches and connecting customer's needs to your solution.

Time management

• Ability to optimize time improves sales productivity and creates an environment for high performance. This soft skill coupled with a ERP Software and other technologies deliver significant ROI for any business.

Communication skills

• Good at building rapport and starting a conversation over phone, email, and in-person. Effective communication also helps prevent objections by providing clarity into how your solution can solve business problem.

Job Type: Full-time

Pay: $100,000.00 - $160,000.00 per year

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off (after 90 days)
• Professional development assistance
• Tuition reimbursement
• LTD

Features:

• Reoccurring 1 on 1's with your direct manager
• Apprenticeship mentor Program
• Funded Trades Education Program
• Company funded Trades testing, licensing, & license renewal
• Company Provided Uniforms
• Clothing Allowance Program (Boots & Pants)
• Tool Purchase Program
• Fuel Card with each Rig/Van
• Premier Home Service Software Platform (ServiceTitan)
• Premier AI scheduling software platform (HATCH)
• Tool Room
• Technical Field Support Hotline
• Performance based employee evaluations

Shift:

• 8-hour shift
• Day shift

Supplemental Pay:

• Commission pay

Compensation Package:

• Bonus opportunities
• Commission pay
• Performance bonus

Ability to Commute:

• Willingness to travel: 75% (Preferred)

Done Right. Guaranteed for Life.

At High Ground Service Pros, our mission is simple: give the trades a good home. We work every day to be a standout player in every market we serve — for our customers and for our team. We're an organization of good people who do good work, and we take pride in building a place where talented professionals can grow, contribute, and feel proud of the craft they represent.

We're not new to this. Our roots run deep in the trades, and our team brings decades of hands-on experience to every job. Along the way, we've joined forces with respected, long-standing brands that have spent years protecting the comfort and safety of homeowners throughout the Northeast. We honor that legacy by continuing to deliver consistent, dependable, high-quality service.

Our work is diverse — so our team is too. With a wide range of services offered across multiple states, success here takes a broad mix of thinkers, problem-solvers, and professionals. Whether you thrive in the field or in the office, there's room for your skills, your perspective, and your voice.

"Done Right. Guaranteed for Life." isn't just a slogan — it's our mindset. We play to the whistle, we seize the high ground, and we do the right thing even when it isn't easy or profitable. That commitment shapes how we serve customers and how we support one another.

We are an equal opportunity employer. We welcome hardworking people from all backgrounds who share our mission and want to help elevate the customer experience. If you're someone who values integrity, craftsmanship, and teamwork, you'll fit right in.

A Note on AI:
We use AI tools to help organize applicant information, but they do not make hiring decisions. Every candidate is reviewed by real members of our team — the same way we approach our trade work, with care, ownership, and human judgment. If you'd like more details about how your data is used, just let us know.