Club Lounge Attendant

Overview The Post Oak Hotel is seeking a Club Lounge Attendant to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Club Lounge Attendant will be responsible for welcoming and assisting all guests entering and utilizing the Club Lounge while adhering to proper standards and compliance with Forbes Five-Star service requirements. Responsibilities Perform all concierge duties for Club Level guests such as local recommendations and booking of limos, restaurants, activities, shopping, etc Assist the guest with any administrative duties as requested such as printing, photo copies, faxing, scanning, directions and airline boarding passes, etc Must demonstrate ability to present and explain all menu offerings and wine lists; maintain food and beverage presentation Maintain an immaculately clean and luxurious Club environment Resolve guest’s issues in a pleasant, empowered and prompt manner Communicate effectively with management and other departments and assist when needed in order to exceed the guest’s expectations Work to build insightful guest profiles and promote special hotel programs Be knowledgeable about The Post Oak and its services Qualifications Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity Hospitality or related degree/certification preferred. 3 years of concierge or hospitality experience preferred Strong attention to detail Previous hotel experience, luxury or Forbes experience preferred Ability to work flexible schedules, including nights, weekends and holidays is required Physical demands: Ability to lift 25 pounds on a regular basis and prolonged extended periods of standing What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Complimentary parking and colleague meal Posted Salary Range USD $17.50 - USD $17.50 /Hr. Tipped Position This position does not earn tips #J-18808-Ljbffr