Admissions Counselor I - Office of Admissions

Admissions Counselor I - Office Of Admissions

The Admissions Counselor I serves as a primary university contact for prospective students, applicants, admitted students, families, counselors, and community partners within an assigned territory. The position provides timely guidance throughout the college-selection, admission, and enrollment process; represents The University of Texas at Austin through in-person and virtual recruitment activities; and uses data, relationship-building, and responsive service to advance institutional enrollment goals.

The role works with Recruitment supporting Pathways, Partnerships and Pipelines; Orientation; First-Year Experience; academic units; and other campus partners to provide accurate information, strengthen referrals and handoffs, support student transitions, and create a more coherent experience from initial engagement through enrollment and entry into the university community.

Responsibilities include advising prospective students, applicants, admitted students, and families throughout the college-selection, admission, and enrollment process; using territory data, engagement indicators, institutional priorities, and assessment findings to plan, implement, and evaluate recruitment activities; presenting clear and accurate information about the undergraduate experience, academic opportunities, educational value, admission and enrollment processes, available pathways, orientation, and the transition to the first year; building and sustaining relationships with high schools, school districts, community colleges, alumni, community-based organizations, businesses, and educational or pathway partners; promoting awareness of available admission pathways and identifying students who may benefit from pathway opportunities; maintaining timely and accurate records of student interactions and outcomes in Slate; and performing other related functions as assigned.

Required qualifications include a bachelor's degree, experience providing customer service and assisting, advising, or counseling students, experience preparing and delivering presentations to varied audiences, strong interpersonal, organizational, written, and verbal communication skills and a professional demeanor, ability to manage multiple tasks, projects, priorities, deadlines, and travel commitments in a fast-paced environment, proficiency with Microsoft Office, customer databases, or customer relationship management systems, valid driver's license and ability to meet applicable university driving requirements, and relevant education and experience may be substituted as appropriate.

Preferred qualifications include bilingual proficiency in English and Spanish, more than two years of customer service, admissions, recruitment, advising, or student-support experience, experience working with students on a college or university campus as an orientation or peer advisor, resident assistant, student ambassador, or in another student service-oriented role, experience with The University of Texas at Austin policies, procedures, academic offerings, programs, and student life, and experience working for a competitive or highly selective institution and communicating professionally and empathetically with students and families.

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary range is $43,000.

Working conditions may include working in extreme temperatures, working around standard office conditions, repetitive use of a keyboard at a workstation, use of manual dexterity, and lifting and moving.

Required materials include a resume/CV, 3 work references with their contact information; at least one reference should be from a supervisor, and a letter of interest.