Medical Records Coordinator

Medical Records CoordinatorSummit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.Summary of Position: The Medical Records Coordinator processes requests for medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other third party sources in providing accurate medical documentation while adhering to all relevant legal frameworks such as HIPAA.ResponsibilitiesProcess incoming requests for medical records while ensuring all responses conform to HIPAA requirementsRetrieve, sort, and scan medical records, medical appeals, and medical signoffs.Download requests from fax inboxes, portals, secure email serversMatch requests with corresponding claims within the electronic medical recordFile new medical records or external medical records as the need arisesMaintain active and discharged patient medical recordsNotify relevant staff of incomplete medical recordsAnswer telephone calls from external record requestorsPerform clerical and support functions for the Medical Records departmentSkills And AbilitiesProficiency with Microsoft Office applications, including Word, Outlook, and ExcelStrong attention to detail and commitment to HIPAAAbility to work independently and as part of a small teamStrong interpersonal skills when working with external stakeholdersStrong written communication skillsWorking knowledge of medical terminology and legal aspects of health informationEducation And ExperienceExperience using eClinicalWorks preferredMinimum 1-year Medical Records experience strongly preferredBachelor's Degree preferred, or equivalent combination of education, training, and experienceCertification as a qualified Medical Records practitioner preferred