Elections Call Center Representative

Job Summary These informative and friendly workers answer inbound calls from the general public and election workers. They provide information about voter eligibility, assist election workers with voting procedures and help voters locate polling locations. They route calls to appropriate staff members, identify and elevate priority issues and track the nature of their calls. They must have excellent written and oral communication skills and possess the ability to organize and alphabetize. Training will be provided. Bilingual (English and Spanish) skilled workers needed. Past experience in a call center, customer service, dispatcher, elections processes or training preferred but not required. Must pass a criminal background check. The pay is $20.00 per hour. Job Summary These informative and friendly workers answer inbound calls from the general public and election workers. They provide information about voter eligibility, assist election workers with voting procedures and help voters locate polling locations. They route calls to appropriate staff members, identify and elevate priority issues and track the nature of their calls. They must have excellent written and oral communication skills and possess the ability to organize and alphabetize. Training will be provided. Bilingual (English and Spanish) skilled workers needed. Past experience in a call center, customer service, dispatcher, elections processes or training preferred but not required. Must pass a criminal background check. The pay is $20.00 per hour. This is a Temporary/Seasonal position. Work Environment & Other Information Location: 5501 Airport Blvd, Austin, TX 78751 Department: County Clerk - Elections Division Criminal Background Check Required. In accordance with Executive Order 14248, non-citizens are prohibited from participating in the administration of any Federal election, including access to election equipment, ballots, or related materials. #J-18808-Ljbffr Travis County