Manager, Logistics & Inventory

Job Details Job Location: Click Bond Watertown - Watertown, CT 06795 Lead and continuously improve end-to-end logistics operations—ensuring safe, compliant, and on-time delivery; robust inventory accuracy; standardized packaging; and effective receiving, while optimizing labor, material use, and carrier/service performance. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee all inbound material handling: unloading, inspection, documentation, and routing. Verify inbound shipments against POs, transfer orders, and RMAs for quantity, quality, and documentation accuracy. Coordinate MRB/DMR processes with Quality Assurance; lead investigations for discrepancies and establish supplier/carrier feedback loops. Manage dock layout, staging zones, and drop‑off areas to improve flow and reduce dock‑to‑stock time; ensure accurate and timely Epicor transaction posting. Contribute to leading all logistics functions to ensure accuracy, accountability, traceability, and ERP (Epicor) system integrity. Improve and manage the Cycle Count Program such as scheduling, variance analysis, root‑cause investigations, corrective/preventive actions. Implement standard work for inventory and logistics organization, labeling, and traceability aligned to 5S and Lean; optimize layout and part flow. Establish and enforce procedures for inventory transactions, transfers, obsolescence, and physical audits. Ensure packaging, labeling, and documentation meet Click Bond, customer, DOT, and IATA requirements. Verify packaged products meet customer specs and internal standards; oversee quality and consistency of materials and labeling. Develop and maintain SOPs for packaging, labeling, documentation, and carrier interaction; standardize packaging by customer requirement. Manage packaging material inventory levels. Plan, coordinate, and monitor all outbound shipments to ensure compliance, documentation accuracy, and on‑time delivery. Maintain compliance with dangerous goods, export control, and customs regulations; prepare and retain export documentation. Oversee staging, inspection, and verification of all shipments against Sales Orders, Jobs, or Transfer Orders; ensure timely system transactions. Manage relationships and rate negotiations with carriers and resolve carrier issues/claims. Lead continuous improvement to enhance packaging integrity, shipping reliability, throughput, and labor efficiency. Provide daily leadership, coaching, and feedback to designated Logistics team members. Maintain adequate staffing levels, cross‑training, and certification programs to support operational demands. Conduct performance reviews, establish goals, and maintain an updated skills matrix for department personnel. Promote a positive, safety‑driven, and team‑oriented work culture. Lead root‑cause and corrective‑action analysis for shipping or packaging errors, customer complaints, or quality issues. Manage departmental performance metrics including safety, delivery, cost, quality, and efficiency. Collaborate with Planning, Quality Assurance, Production, and Purchasing to align material flow and ensure delivery accuracy. Ensure compliance with ISO, AS9100, OSHA, and internal company requirements. Participate in budget planning and equipment requisition. Identify, document, and implement process improvements to increase throughput, accuracy, and packaging integrity. Analyze shipping and packaging data to identify trends, cost reduction opportunities, and labor efficiencies. Collaborate with other departments to streamline material flow and documentation accuracy. Promote a culture of ownership, teamwork, and accountability within the department. Report immediately all suspicious and hazardous conditions to a supervisor. Understand and observe all safety guidelines and assure quality and safety by complying with all appropriate Click Bond policies and procedures. Assist in maintaining clean, orderly, and hazard‑free work areas. Able to work with minimal supervision, be a self‑starter and be detail oriented. Other duties as assigned. Qualifications Ability to improve logistics processes related to material flow, dock‑to‑stock time, cycle count accuracy, inventory integrity, packaging standardization, and outbound delivery performance. Strong understanding of Lean principles (5S, waste reduction, standard work, visual management) applied specifically in warehouse, stockroom, and shipping/receiving environments. Proven ability to analyze operational data (receiving discrepancies, inventory accuracy, packaging quality, shipping performance) and drive corrective actions. Ability to collaborate effectively with Planning, Purchasing, Production, Quality Assurance, and Customer Service to meet delivery accuracy and material availability requirements. Demonstrated success influencing other departments to improve material flow and documentation accuracy. Strong proficiency in ERP systems (Epicor preferred) for inventory transactions, shipping/receiving, material traceability, and audit support. Skilled in using Microsoft Office (Excel, Word, PowerPoint, Outlook) to analyze data, prepare reports, communicate metrics, and support continuous improvement initiatives. Understanding of AS9100/ISO requirements related to documentation, receiving inspection, traceability, and packaging standards. Working knowledge of DOT, IATA, export compliance, dangerous goods, and applicable packaging/labeling regulations. Ability to ensure compliance with internal procedures, customer specifications, and regulatory requirements across all logistics functions. Ability to write and read English. EDUCATION AND/OR EXPERIENCE Associate or bachelor’s degree in business, Logistics, Supply Chain, or a related field preferred, or equivalent experience in operations, customer service, or related functions. Background in shipping, packaging, inventory, or related operations preferred; experience supporting international shipments or understanding customer delivery requirements is valuable. 5‑7 years of experience in logistics, warehouse operations, receiving, inventory control, packaging, or shipping within manufacturing or aerospace environments. LICENSES AND CERTIFICATIONS APICS CPIM/CSCP certification preferred. Lean/Continuous Improvement certifications preferred. SUPERVISORY RESPONSIBILITIES Lead, coach, and develop employees across Receiving, Inventory Control, Packaging, and Shipping. Plan, assign, and direct daily logistics work to meet operational and customer requirements. Conduct performance evaluations and provide ongoing feedback, recognition, and corrective action as needed. Recruit, hire, onboard, train, and cross‑train team members to maintain capability and coverage. Address personnel issues, resolve conflicts, and maintain positive employee relations. Ensure compliance with company policies, customer requirements, and applicable regulations. Support and motivate staff to participate in required and developmental training. Maintain a safe, clean, and hazard‑free work environment. Lead daily meetings to communicate priorities and allocate resources effectively. Promote a culture of ownership, teamwork, and accountability. PHYSICAL DEMANDS Frequently required to walk, stand, bend, and reach in warehouse, receiving, packaging, and shipping environments. Regular movement between office and production areas. Occasional lifting and moving of items up to 50 lbs. (boxes, parts, packaging supplies). Use of hands and fingers for handling materials, operating tools/equipment, and performing computer/data entry tasks. Vision requirements include close vision for reading labels, documents, and computer screens. Ability to work safely around moving equipment such as forklifts and pallet jacks. CLICK BOND WAY – KEY ATTRIBUTES Communicates respectfully to all team members, vendors, and visitors. Models a positive attitude. Actively listens to others and supports the team environment. Asks questions and learns from mistakes. Executes tasks with minimal errors in a timely and efficient manner. Attendance is consistent and meets or exceeds company standards. Equal Opportunity Statement Click Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification.Click Bond complies with federal and state disability laws. Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact People Operations at View phone number on click.appcast.io or email: View email address on click.appcast.io. #J-18808-Ljbffr