Store Associate - (RT204)

Store Associate

At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, stocked, and running smoothly. Whether you're looking for part-time flexibility or a full-time career, you'll gain valuable skills in a fast-paced, team-oriented environment.

What's In It for You?

• Competitive pay Earn up to $17.50 per hour for select locations and shifts
• Flexible scheduling, including nights, weekends, and holidays
• Career growth opportunities we promote from within!
• Hands-on training and development to set you up for success
• A fun, fast-paced work environment where every day is different

What You'll Do

As a Store Associate you will be responsible for:

Delivering an Exceptional Guest Experience

• Provide friendly, prompt service at the register or self-checkout
• Suggest additional products to enhance guest purchases
• Address guest concerns with urgency and involve managers as needed
• Foster a team-oriented, respectful work environment

Help Keep Our Stores Stocked & Fresh

• Ensure food and beverage items are available and up to quality standards
• Maintain cleanliness in food prep areas and follow all safety regulations
• Restock shelves, coolers, and display areas as needed

Keep It Clean & Organized

• Maintain a clean, welcoming store environment inside and out
• Complete regular cleaning tasks to ensure a great experience for guests
• Assist in inventory management and restocking

What We're Looking For

• High School Diploma or GED (or in progress)
• Previous experience in a fast-paced, guest-focused environment is a plus
• A team player who takes the initiative and enjoys working with people
• Ability to lift up to 50 lbs. and perform physical tasks like bending and standing
• May be required to obtain and maintain food handler or alcohol server permits, depending on state/local regulations

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

Responsibilities:

• Greet guests and teammates with a smile, responding promptly and courteously to both.
• Respond promptly and respectfully to management directions, and be flexible and capable of working in all areas of the store, including but not limited to food service, store cleaning, cash wrap, and stocking shelves/coolers.
• Prepares, handles, and serves food in accordance with safety and quality standards. Maintains a clean and organized food service area, ensures proper storage and labeling of ingredients, and adheres to all food safety regulations to deliver a great guest experience.
• Willing and able to clean all areas of the store, including breaking down food equipment and following established cleaning procedures. Ensures adherence to safety protocols when handling chemicals.
• Ensure shelves are fully stocked, and backrooms and coolers are clean, well-organized, and maintained.
• Operates the cash register efficiently and accurately, processes transactions, handles cash and card payments, and provides excellent guest service. Ensures the register area is clean, organized, and stocked with necessary supplies while adhering to all cash-handling policies and procedures.
• Act as the first point of contact for guest concerns, responding respectfully and compassionately while recognizing when to escalate issues to the shift manager.
• Meet guest transaction expectations by managing line lengths and providing polite, clear, and prompt communication while responding quickly to requests.
• Recognize the importance of following all written and verbal instructions to uphold food safety standards, including thoroughly cleaning preparation stations.
• Proactively inform guests about promotional food items to raise awareness and drive product engagement.
• Act in accordance with all RaceTrac policies, as well as federal, state, and local safety regulations, including those related to food safety
• Respond openly to feedback from guests, team members, and leaders, making necessary adjustments to enhance performance.
• Be a reliable team player by arriving on time for scheduled shifts, supporting teammates throughout their shift, sharing important information, and working effectively with individuals from different backgrounds.
• Engage with guests and teammates politely and respectfully, listening actively to their requests without interrupting.

Qualifications:

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.