IT Support Specialist

Top Skills Microsoft 365 Hardware troubleshooting (desktops, laptops, peripherals) 2–3+ years desktop support Windows 10/11 support (install, config, troubleshoot) Role Overview Provide on‑site technical support to end users, resolving hardware, software, and basic network issues while maintaining a strong customer service focus. Key Responsibilities Handle support requests via phone, email, or in person Troubleshoot devices, applications, and connectivity issues Install and configure hardware/software Document work in ticketing system Support IT projects and escalations Maintain equipment and inventory Job Type & Location Contract position based out of Gurnee, IL. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Benefits (Temporary Role) Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Gurnee, IL. Application Deadline This position is anticipated to close on Jun 2, 2026. Equal Opportunity Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems