Member Experience Specialist
$15 per hourVasa Fitness Denver
Member Experience Specialist
At VASA Fitness, we're more than a gym--we're a community built on unity, passion, love, integrity, fun, and trust. We create uplifting experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members.
As the first friendly face at the front desk, the Member Experience Specialist sets the tone for every visit. By greeting members warmly, creating personal connections, and keeping the club clean and organized, you make VASA feel like home. You'll also guide members on their fitness journey by sharing information about memberships, upgrades, and personal training options. Every interaction you have helps members feel valued, motivated, and excited to come back--changing lives one visit at a time.
When you join VASA, you'll find more than a job--you'll find a place to belong. Our people believe in our mission, are hard-working, have high standards, and give energy to others.
- COMPENSATION : Base rate of $15.00 per hour + commission with no cap!
- SCHEDULE : Opening 3:45am-noon, mid shift 10am-7pm, closing 4pm-12am
- Wellness is a priority! All employees receive two complimentary gym memberships--one for you and one to share--plus discounted personal training sessions
- All employees are eligible to participate in 401(k) options, and the Employee Assistance Program -- FREE therapy, financial advising, legal advice, and more.
- 30+ hours/week: Paid Time Off, Medical / Dental / Vision benefits, and Paid Parental Leave
Strong communication skills and a professional approach
Comfortable multi-tasking and working independently
1+ year of customer service, membership sales preferred
Interest in health, wellness, and fitness
Ability to pass a background check
Bilingual skills or CPR certification are a plus
Guests and members feel welcomed with a smile and eye contact
Memberships, upgrades, and personal training sales are achieved through confident conversations and tours
Taking ownership to keep every area of the club clean (including bathrooms, front desk area, etc.), organized, and inviting
Member needs are addressed quickly with helpful solutions
Feedback is shared with leadership and used to improve the member experience
We are proud to be a 'Great Place to Work' certified company!
Apply today and start changing lives--including your own--while joining a team that truly lives its values.
Vasa FitnessVacancy posted 3 days ago
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