Human Resources Generalist

Job Description

Job Description

NOTE: This position may be scheduled as needed to work in Lewisville or Denton.

PURPOSE OF JOB

Under direction of the Human Resources Manager, the Human Resources Generalist will perform complex and professional level human resources work, providing expertise for Human Resources functions such as recruitment and selection, compensation and classification, benefits, employee engagement, employee training and development, employee relations, record retention, and compliance.

ESSENTIAL FUNCTIONS

The following duties are standard for this position.  The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Recruitment and Onboarding

• Manage full-cycle recruitment, including candidate review, pre-employment assessments, communication with applicants, pre-boarding, and facilitating a smooth hiring process.
• Coordinate and administer new hire orientation and onboarding, ensuring a seamless introduction to the organization.
• Assist in updating and maintaining job descriptions to align with organizational goals and compliance requirements.
• Support compliance and background checks as part of the recruitment process.

Employee Engagement and Development

• Play an active role in employee engagement initiatives to foster connection, inclusion, and growth while supporting the organization’s Servant Leadership culture.
• Develop and implement training programs, including soft skills, compliance, and regulatory topics, in collaboration with the HR Manager.
• Organize employee recognition events and programs, such as celebrating new hires, birthdays, anniversaries, and professional achievements.

Leave Management

• Administer leave programs, including evaluating requests, determining eligibility, and communicating approvals or denials to employees.
• Bill reconciliation and account management. Interact with Broker for all needs and support, as well as carriers.

Employee/Labor Relations

• Coordinate and assist in the development of required coaching and/or discipline as needed and oversee programs related to discipline support to include grievances and hearings.
• May assist in the internal investigation process as needed.

HR Operations and Compliance

• Maintain and oversee employee data entry, processes, and records, ensuring retention and compliance with applicable laws.
• Monitor HR metrics and dashboards to provide insights on performance and improvement opportunities.
• Assist with budget adherence by monitoring expenditures, reconciling monthly reports, and preparing requisitions, purchase orders, invoices, and check requests.
• Manage personnel files and ensure compliance with external regulations, including Equal Employment Opportunity (EEO) reporting requirements.

Policy and Procedure Management

• Develop, update, and maintain the Employee Handbook, policies, and procedures to ensure alignment with organizational needs and legal requirements.
• Serve as a subject matter expert for employees regarding HR policies, escalating concerns as needed.
• Assist with Freedom of Information Act (FOIA) or Public Information Requests as necessary.

Reporting and Audits

• Compile data and prepare reports for audits and other required internal or external submissions.
• Respond to employment verifications, unemployment earnings requests, Workers' Compensation claims, and Texas Workforce Commission (TWC) requests in a timely manner.

Wellness and Safety

• Serve as a lead on the Wellness Committee to implement initiatives that improve morale, culture, and compliance with HR laws.
• Provide support on Workers’ Compensation claims to ensure accuracy and timeliness.
• Collaborate with safety teams on compliance, training, and risk management efforts.

Additional Duties

• Research and provide recommendations on compensation, benefits, and HR best practices to maintain competitiveness.
• Serve as back-up for the HR Specialist/Admin Coverage and other HR functions as needed.
• Support the Vice President of Engagement and Administration and the HR Manager with administrative tasks related to employee relations, EEOC, and discipline processes.

Requirements

Knowledge of:

• Basic knowledge of Human Resources practices
• Working knowledge of Affordable Care Act and Insurance reporting/compliance
• Basic knowledge of payroll laws preferred.
• Kronos Payroll System (“UKG Ready”) experience preferred.
• Proper usage of English Language, with strong professional communication skills, both written and verbal
• Microsoft Office suite including Word, Excel, PowerPoint, Outlook
• Principles and practices of routine analytical research

Ability to:

• Establish and maintain effective working relationships with those contacted in the course of work.
• Prioritize items and be efficient on time-sensitive matters.
• Understand and follow oral and written instructions.
• Compile and maintain complex and extensive records.
• Intermittently review documents related to department operations.
• Understand, interpret, and explain department policies and procedures.
• Preserve confidentiality of sensitive material routinely encountered as part of work assignments.
• Work independently to perform a variety of functions and manage multiple projects at one time while working in a dynamic environment with changing priorities to meet established deadlines.
• Ability to problem solve timely and effectively.
• Develop and present training materials in an effective manner.
• Communicate effectively, both in written and oral format

The ideal candidate will:

• Possess a positive attitude, and practices good judgement, while open to receiving/providing feedback
• Hold the ability to get along with others, individually and in a large group. Has the desire to care for the organization’s well-being and for the co-workers he/she interacts with. Interested in partaking in group development and team building activities.
• Be open to collaborate and work in a team-oriented and helping environment.
• Possess an influential and welcoming communication style.
• Foster a culture that values critical thinking and problem solving; and encourages constructive feedback, engagement, inclusion, and diversity at all levels.

EDUCATION AND EXPERIENCE

• Associate or bachelor’s degree in business, human resources, or related field
• Three (3) years of experience in human resources, training, payroll, and/or benefits, or equivalent combination of relevant education and experience
• SHRM-CP/SCP (PHR/SPHR) certification a plus

Special Requirement: Hold a current valid Texas Driver’s License or have the ability to obtain one upon entry into the position.

PHYSICAL ACTIVITIES

Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; intermittently twist and reach office equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight; reaching above the waist, reaching below the waist, and reaching waist to shoulder to reach inventory on shelves; repetitive motion and fingering when using computer keyboard; talking and hearing when dealing with customers.

Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States!

Additional perks and benefits that accompany full-time employment with DCTA:

• Employee portions of Medical and Dental benefits are 100% paid by the
• If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply:
• • Texas Municipal Retirement System (TMRS)
  • Employees Retirement System (ERS)
  • Judicial Retirement System of Texas (JRS)
  • Teacher Retirement System of Texas (TRS)
  • City of Austin Employees Retirement System (COAERS)
• Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 4 floating holidays, 9 fixed holidays, and the ability to earn two additional days off through the Wellness Program.
• Regional transit passes (bus and rail) for you and your immediate family.
• DCTA strives to continually improve our Servant Leadership We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up.
• Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency.

***DCTA is proud to be an Equal Employment Opportunity Employer***

Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Company Description

Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.