Surveillance Agent

Surveillance Agent

Position Summary: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, to secure safety and property assets

Essential Job Functions:

• Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
• Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
• Must be able to pass various tests to include but not limited to all table games and Surveillance system
• Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
• Participate in confidential internal and external investigations
• Conducts research on subpoena requests from state and federal authority
• Completes daily reports and incident reports to document your activity
• Held accountable for the accuracy and thoroughness of departmental records and reports
• Supports other employees, supervisors, and management, regarding protection of assets in their respective departments
• Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention
• All other duties as assigned

Qualifications:

• Excellent verbal and written communications skills in English
• Must be 21 years of age or older
• Gaming industry experience preferred
• Ability to identify color (casino tokens are color coded)
• Basic math skills – pre-employment assessment required (add, subtract, multiply and divide)
• High school diploma or General Education Degree (GED), some college preferred
• Ability to analyze documents and reports
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to sit, stand, walk and use hands to control surveillance tools
• Must occasionally lift and lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Must be able to work flexible hours including evenings, weekends, and holidays
• Ability to interact with others while maintaining a courteous and positive demeanor
• Exposure to climate environments

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.