Customer Service & Production Coordinator

Herbally Yours, Inc. is looking for an organized, dependable, and communicative team member to join us as a Customer Service & Scheduling Assistant. This role will help support both our customers and our internal production team by keeping orders, communication, and scheduling organized and moving forward. Key Responsibilities Include Entering and maintaining customer orders Communicating order updates and timelines with customers Assisting with customer questions and follow-up Helping develop and maintain the production schedule Coordinating with Purchasing, Production, Quality, and Customer Service Tracking order status, materials, and production readiness Helping identify potential scheduling conflicts or delays before they become problems Supporting better communication between our internal teams and our customers We’re looking for someone who is: Highly organized and detail-oriented Comfortable working with multiple priorities A strong communicator, both written and verbal Proactive and willing to follow up when information is needed Comfortable working in a fast-paced manufacturing environment Good at keeping people informed and helping everyone stay on the same page #J-18808-Ljbffr Herbally Yours Inc.