Workplace Services Manager (HQ)

About the Role The Workplace Services Manager is responsible for the efficient, high-quality delivery of workplace operations and employee-experience services at the company’s flagship office. This individual ensures that the headquarters location runs smoothly, safely, and efficiently, while creating a welcoming, productive environment for employees, clients, and visitors. The ideal candidate is a proactive, service-oriented leader with strong organizational, vendor management, and facilities operations skills. Your Key Contributions Direct and manage the procurement, inventory control, and distribution of office supplies, ensuring optimal availability and cost efficiency. Oversee third-party vendors (e.g., cleaning services, HVAC, office supply providers) to ensure high performance, service delivery, and alignment with service level agreements (SLA’s). Manage day-to-day building operations, including preventative maintenance programs, work order management, building systems coordination, and issue resolution to ensure a safe and reliable workplace environment. Manage location-specific budgets, including expense tracking, forecasting, and reporting. Ensure compliance with building codes, OSHA regulations, fire/life safety standards, and internal workplace policies including signage. Serve as site emergency coordinator and co-lead safety training, drills, and incident response efforts with security. Maintain site-specific business continuity and workplace recovery plans, ensuring readiness for weather events, facility disruptions, and other operational emergencies. Oversee complex office moves, facility upgrades, and service transitions by collaborating strategically with cross-functional and executive teams to deliver an integrated workplace experience. Maintain seating plans, occupancy data, and workplace standards while partnering with leadership to optimize space utilization and support organizational growth. Foster a positive workplace culture by supporting events, communications, and programs that enhance employee engagement. Develop and monitor workplace KPI’s (e.g. employee satisfaction, incident rates, space utilization, and vendor performance) to identify trends and implement data-driven improvements. Monitor emerging workplace trends and provide strategic recommendations to enhance services, policies, and workplace technologies. What Makes You a Great Fit Decision Quality: Uses workplace KPIs, vendor performance data, compliance requirements, and operational trends to make informed decisions that improve service delivery, safety, and efficiency at the HQ location. Directs Work: Assigns and oversees day-to-day workplace operations, vendor deliverables, and team responsibilities, ensuring processes, budgets, and service standards are executed consistently and effectively. Builds Effective Teams: Provides guidance, performance feedback, and development support to team members while fostering a collaborative, inclusive environment that supports engagement and operational goals. Collaborates: Partners with cross-functional and executive teams to deliver workplace initiatives such as office moves, space optimization, and employee experience programs. Instills Trust: Ensures compliance with safety standards and company policies, maintains transparent vendor and stakeholder communication, and delivers reliable, high-quality workplace operations. Advanced proficiency in facilities management systems and technology platforms, such as CAFM, IWMS, and visitor management solutions, to drive operational efficiency and data-informed decision-making. Skilled in MS Office programs and computer literacy. Demonstrated ability to multi-task, work independently, and proactively. Bachelor’s Degree in office administration, management, or related field, or equivalent experience. 5-7 years of experience working in an office administration or hospitality management role. 2-4 years of previous leadership or vendor management experience. Professional certifications such as PMP, FMP, or other relevant credentials preferred. Work Schedule Monday to Friday 8:30 am to 5:30 pm Local time. How You'll Benefit Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best. 401k Match Options for Health Savings Account or Flexible Spending Account Dependent Care FSA Basic Life Insurance Voluntary Life & AD&D Disability Insurance Hospital Indemnity Insurance Employee Assistance Program Paid Time Off #J-18808-Ljbffr The-Lisinski-Law-Firm