Human Resources and Operations Lead

Chick-fil-A Human Resources AdministratorChick-fil-A Ellisville…isn't fast food, it is a top brand delivering a remarkable experience to our guests and our team. We are looking for team members to assist us in developing their leadership skills while working for a rapidly growing business. What we can give you that other places can't, is real job responsibilities that will grow you and your resume. We are creating a team that wants to "Win Every Day" and we do that through our talent.The Human Resources Administrator is responsible for all office administrative tasks, payroll, all employee files and paperwork, and the entire on-boarding process from interview to new team member training. The function of this job is to establish, maintain, and revise all systems of Human Resources to create the optimum job environment for all who come to work at Chick-fil-A. This position could possibly move to a Management an Executive Team Member if they can become our Culture Ambassador. As well as based on applicants experience could be hired in at a higher rate of pay and title within 30 days.Key Responsibilities:Is a Culture Champion, working on programs and all actions that uphold the culture and vision set out by the Owner and Leadership TeamImplement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation (pay), health and welfare benefits, training and development, records management, safety and health (workers compensation claims), succession planning, employee relations and retention, AA/EEO compliance, and labor relations.Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.Keep all team member information confidential never to be discussed unless it is with the Owner/Operator, as this role will be privy to classified information and wage information which in some cases will be more than the Director of HR makes based on role and experience.Administrative Duties:Responsible for work email accountAnswer all phone calls/check voicemail dailyResponsible for all communication with new hiresStore organization of office, play place, and storage areasEnsure consistent compliance with all labor lawsEnsure office is tidy at all timesReport any team member or guest liability to SedgwickMake copies of any needed paperwork to always be stocked in officePayroll/Employee Files:Responsible for all time punches and signatures on violationsMark time punches, submits payroll and print paychecks biweeklyMails all remaining paychecks the Tuesday after payday and files time punch reportManage, label, track, file, and update employee files daily, files terminations biweeklyTrack all minor working papersManage binder of I9 paperwork, ensuring complete and up to dateAnnual update of tax forms, health policy, harassment policy, etc.Track hours for benefits and inputs paid leave into HR PayrollLead W2 rollout annuallyAssist in the administration of team member reviewsAssist leaders with disciplinary actions and write upsOnboarding Duties:Ensure consistent inventory and order materials (nametags, uniforms, mini moos, mugs, candy) as well as office supplies (including but not limited to paper, envelopes, checks, ink/cartridge, and pens)Make copies and assemble Hiring Packets, Training Packets, and all of their components to include extras for employee changesExecutes entire on-boarding process, organizes all applications, knows applicant status, and consistently improves to provide a remarkable experience for all new employeesAssist and leads recruitment effortsSchedule, prepare, and execute all OrientationsIdentify business staffing needs, posts and monitors jobs accordinglyMonitor all job posting outlets including IndeedSchedule interviews, conducts interviews, manages hiring binder, responds to applicantsInputs all new employee information to systemConsistently update employee availability (seasonally and when hired)Order uniforms and communicates to new team members of its arrivalSet up training shifts for all new team members; communicates with DirectorsConsistent communication to leaders of new hires/next stepsOversee training programs, prepares and leads new employee trainingTrack all training programs and team member performanceCreate individual action plans for team members as neededLead the charge on Food Safety Training for all team membersOther Responsibilities:Lead by example; upholds our culture every dayProfessional conduct at all timesCoaches team on culture and standards at all timesMonitor compliance with Chick-fil-A store policiesCommunication to outside sources for recruitment, labor laws, etc.Advocate and coach for Food SafetyAssist in organization and execution of all culture and team eventsSubmit week-end report to all leaders on new processes/developmentRequirements:Strong organizational and planning skills (time management)Must be able to present to large groups and speak publiclySchedule flexibility and availability, especially when involving hiring seasons and recruitment activitiesFlexible with call outs, available for coverageMust be able to stand and move at a quick pace for up to eight hour shiftsMust be able to lift at least 20lbs overheadComputer skills in basic Microsoft Office programsReading, writing and oral proficiency in the English languageFood Safety Handling CertificationAttend all team events outside of work that are designed to enhance the team cultureSkills:Maintain vision alignment with Operator and leadership teamOrganized, detail-oriented, results-oriented, desires challenging opportunitySelf-starter, creative, outgoing, friendly, patient, approachablePossesses outstanding communication skills (Written, verbal)Positive, confident attitude every dayGood business sense, achieverDesire for ongoing training/educationAbility to work in team environmentStrong project/time management skillsStrong follow-through on assignmentsAbility to complete tasks in organized and timely manner (Efficient)BenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) matchingEmployee discountPaid training