Licensed Optician

Licensed Optician - Join LensCrafters as a Licensed Optician and deliver exceptional customer service while providing high‑quality eyewear to our customers. This role ensures an outstanding experience for every patron. The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community, creating exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted, high‑quality eyewear that exceeds expectations. Major Duties & Responsibilities Welcome all customers and set expectations. Custom‑fit glasses and place prescription lenses accurately. Act as a leader in optical acumen. Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs. Assist the team with complex product needs and prescriptions. Accurately and thoroughly use technology under time pressure and high customer volume, demonstrating exceptional product knowledge and using appropriate tools. Proactive, explore root cause of issues, forward‑thinking, ensuring customers are satisfied and expectations exceeded, solution‑driven. Multi‑task, prioritize, and manage time with competing priorities. Strive to achieve exceptional results on Brand KPIs and competencies. Take pride in store appearance, help keep the store clean, attractive, and organized. Inform management of safety opportunities and demonstrate safe work practices. Be resourceful, self‑motivated with a desire for continual learning, improvement, and results. Adhere to company policies and procedures, including discounts, promotions, and inventory management. Basic Qualifications High school graduate or equivalent. State licensure. Optical dispensing experience. Strong customer service skills: communicator, listener, and team builder. Knowledge of current store merchandise. Strong basic math skills. Awareness of current fashion trends. Selling skills – ability to use an iPad/tablet. Familiarity with POS, computers, and calculators. Embrace new technology and change. Preferred Qualifications Previous customer service and retail experience. Compensation and Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan that complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Employment Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the United States receive preference in accordance with Tribal Law. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr