Vice President of Operations

Job Description

Job Description

Medical Facilities of America (MFA), a trusted leader in post-acute rehabilitation and skilled nursing care, is seeking an experienced  Vice President of Operations - Southwest North Carolina Region to join our executive team. This individual will provide visionary leadership and operational oversight for a group of healthcare centers.

This is a key executive role responsible for ensuring overall operational excellence, financial strength, regulatory compliance, and a culture focused on quality care and customer service. The ideal candidate is an experienced and strategic operator who brings a passion for people, performance, and purpose.

What We Offer

• Competitive compensation with performance-based bonus potential

• Comprehensive benefits package, including medical, dental, and vision

• 401(k) retirement plan with company match

• Generous paid time off (PTO)

• Supportive, mission-driven culture focused on employee development and resident well-being

What You'll Do

• Lead and manage all operational aspects of assigned facilities, ensuring alignment with MFA’s mission and strategic goals

• Anticipate and understand customer needs, driving initiatives that improve resident satisfaction and service excellence

• Provide ongoing mentorship and leadership to facility Administrators and interdisciplinary teams, cultivating a culture of trust, accountability, and high performance

• Develop and oversee operating budgets and business plans, consistently meeting or exceeding financial and service outcomes

• Ensure compliance with all local, state, and federal regulations, and proactively manage the survey readiness and response process

• Champion quality improvement and performance metrics, encouraging innovation and continuous improvement

• Facilitate cross-functional collaboration to execute business plans and foster employee engagement across centers

• Represent MFA with professionalism and integrity in interactions with residents, families, employees, and external stakeholders

What We’re Looking For

• Active, unencumbered licensure as a Nursing Home Administrator (LNHA)

• Bachelor’s degree required; Master’s preferred

• Minimum 3 years of healthcare experience and 5+ years of progressive leadership experience/administrator experience, ideally within skilled nursing, post-acute, or long-term care environments

• Demonstrated success managing multi-site operations and achieving strong regulatory, financial, and quality outcomes

• Deep understanding of industry regulations, survey processes, and operational best practices

• Strong interpersonal and communication skills, including executive-level presentation and decision-making abilities

• A collaborative, strategic thinker who leads with integrity and drives results through people

Join a company that values leadership, service, and results. At MFA, we don’t just operate nursing facilities, we build communities of care.