AUTOMOTIVE MASTER CERTIFIED SERVICE TECHNICIAN

Job Description

Job Description

MASTER CERTIFIED SERVICE TECHNICIAN

We are seeking a Master Certified Service Technician for our full time position.  Join our Coast Mazda Service Team and work in a state of the art, air-conditioned service facility. The Automotive Master Certified Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

OUR BENEFITS INCLUDE:

• Excellent Pay based on Level of Certification
• Medical, Dental, and Vision Insurance
• Short and Long Term Disability Insurance
• Company paid Life Insurance
• 401k plan with company contribution
• Paid holidays & Paid Vacation with additional Personal Time Off Hours based on longevity
• Employee Vehicle Purchase Program
• Weekly payroll
• Growth Opportunities -  We love to promote from within!

Duties and Responsibilities:

·       Receive repair orders from dispatcher and take to stall area.

·       Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

·       Diagnose cause of any malfunction and perform repair.

·       Communicate with parts department to obtain needed parts.

·       Save and tag parts if the job is under warranty or if requested by the customer.

·       Examine the vehicle to determine if additional safety or service work is required.

·       Notify service advisor immediately if additional work outlined is not needed or required.

·       Notify service advisor immediately if repairs cannot be completed within the time promised.

·       Document work performed.

·       Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

·       Supervise work of any apprentice technicians as assigned.

·       Attend factory-sponsored training classes.

·       Keep abreast of factory technical bulletins.

·       Ensure that customers’ cars are kept clean.

·       Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

·       Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

·       High CSI (Customer Satisfaction Index)  is a must.

·       ASE or manufacturing training certification

·       High school diploma or the equivalent.

·       Valid driver’s license and a good driving record.

·       Manual dexterity.

·       Good Judgment.

·       All applicants must be authorized to work in the USA.

·       All applicants must perform duties and responsibilities in a safe manner.

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

It's time to make the most important move of your career .  When you join our family owned organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

We are an EEOC employer.