Services Representative Cardiac Services EKG SCH

Facility: Sisters of Charity Hospital

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours:


0700-1500

Summary:

Provides clerical support the department. Generates and acknowledges requisitions, prepare charts for testing in department, sorts, copies, faxes reports as required in the department. Has adequate knowledge of computer to perform simple tasks in MS Office (Word, Excel), generate copies of reports, retrieve patient information, and enter required information for statistical purposes. Answers telephone, make appointments for testing in the department, take messages and delivers to appropriate persons. Directs and assists physicians, patients and visitors as needed.

Responsibilities:

EDUCATION

• High School graduate
• Medical Terminology

EXPERIENCE

• One (1) year office experience preferred

KNOWLEDGE, SKILL AND ABILITY

• Exceptional interpersonal skills
• Telephone management skills
• Keyboard and Computer knowledge
• Must be organized in maintaining workflow
• Must possess patience and maturity in dealing with patients and families as well as medical staff and other hospital personnel
• Must be able to work rapidly with frequent interruptions while maintaining high degree of accuracy
• Must have knowledge of testing requirements in order to schedule appointments appropriately