ServiceNow Implementation Contractor

$25 - $30.69 per hour

Integrated Resources Inc

Job Description

Job Title: ServiceNow Implementation Contractor
Location: Woonsocket, RI
Duration: 5 Months
Pay Range: $25 - $30.69 per hour on W2

Position Overview
The ServiceNow Implementation Contractor will support a large-scale ServiceNow rollout from planning through go-live and hyper care. This role combines User Acceptance Testing (UAT), training development and delivery, implementation coordination, documentation management, and basic ServiceNow administration functions.
Candidates should possess strong communication skills, excellent attention to detail, and prior experience supporting enterprise system implementations.

Top Skills:
1. ServiceNow Administration / Configuration Experience

Minimum 2+ years of ServiceNow administration or implementation support experience
User and group management experience
Form validation experience
Workflow testing experience
Service catalog management and testing experience
Experience supporting system implementations from testing through production deployment

2. User Acceptance Testing (UAT)

End-to-end UAT lifecycle experience
Experience creating and executing test scripts
Defect tracking and issue management experience
Retesting and validation of resolved defects
Experience coordinating testing activities with business stakeholders

3. Training & Change Enablement

Experience developing user guides and job aids
Knowledge transfer and end-user support experience
Experience delivering virtual and/or instructor-led training
Ability to communicate technical processes to non-technical audiences
Experience supporting adoption and go-live readiness activities

Preferred Experience

HR Operations or HR Systems experience
Healthcare industry experience
ServiceNow implementation project experience
Go-live and hyper care support experience
Experience working with cross-functional business and technical teams
This role is heavily focused on implementation execution, testing, training, and go-live support rather than long-term ServiceNow platform administration.

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Vacancy posted 2 days ago

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