Plasma Center Operations Lead

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc. KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion Biopharma Inc. is an international company specializing in the collection and fractionation of blood plasma to produce and distribute plasma-derived therapeutic products. Our therapies help treat and prevent serious diseases, including Hemophilia, Primary Immune System Deficiencies, and Rh-Sensitization. Job Summary Are you a proactive leader who thrives in a fast‑paced, regulated environment? Join our team as an Assistant Manager and help drive operational excellence, donor satisfaction, and team performance at our plasma collection center. In this role, you’ll support the Center Manager in overseeing daily operations, ensuring compliance, and fostering a culture of safety, quality, and care. As Assistant Manager, you’ll be involved in every aspect of center performance—from staffing and scheduling to equipment oversight and regulatory compliance. You’ll help lead a dedicated team and ensure the center runs smoothly, efficiently, and in alignment with company standards. What you’ll do Promote professional customer service and donor retention through staff coaching and support. Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications. Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards. Support special donor programs, including titer testing and antibody identification. Oversee completion of daily logs and records, including temperature checks and quality control. Collaborate with management to ensure appropriate staffing and coverage for donation volumes. Maintain accurate personnel records, including evaluations, training, and attendance. Assist in scheduling and preparing for staff changes, vacations, and absenteeism. Identify and address quality or compliance issues proactively. Monitor inventory levels and ensure adequate stock for production needs. Manage equipment maintenance schedules and resolve equipment issues promptly. Respond to freezer alarms and resolve excursions to protect product quality. Participate in deviation management, including documentation, investigations, and CAPA implementation. Perform opening and closing duties, including equipment checks, documentation, security protocols, etc. Qualifications and need-to-know Bachelor’s degree in healthcare, life sciences, business administration, or related field preferred (or equivalent experience). Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment. Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred. Strong organizational and leadership skills. Proficiency in Microsoft Office and data entry systems. Ability to manage multiple priorities and maintain compliance in a dynamic setting. Comfortable working in regulated environments with exposure to bloodborne pathogens and cold storage. Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future. Kedrion Biopharma Inc. is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment terms, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary ranges are determined based on relevant experience, education, and certifications. Employee Benefits Health & Wellness – Full medical, dental, and vision coverage Financial Security – Life insurance, AD&D, and retirement savings plans Work-Life Balance – Paid time off, sick leave, and paid holidays Career Growth – Training programs and development opportunities Extra Perks – Employee discounts, wellness initiatives, and more #J-18808-Ljbffr