Experienced BDC Representative

Dennis & Co Auto Group is looking for motivated, self-starters with positive spirits to join our team. With this position you must be comfortable with talking on the phone, internet, and in person. Currently looking for talented individuals for our Kia of West Nyack location. Launch your career with a company that fosters professional growth and almost exclusively promotes from within.

Responsibilities:

• Handle inbound communication and effectively set up appointments with prospective customers

• Respond to internet leads provided through our account management system

• Effectively document interactions and customer information in our dealership database; conduct follow-ups as necessary

• Maintain a professional demeanor with our customers and strategize new ways to positively impact communication

Job Requirements/Qualifications:

• Previous experience in a customer service, call center or sales environment is preferred, but not required

• Bilingual (English/Spanish) preferred, but not required

• Must be able to reliably commute to our call center location

• Strong communication skills and ability to work independently and in a team environment

• Must be enthusiastic and driven to succeed

• Professional appearance

Benefits:

• Flexible hours - full-time and part-time positions available

• Salary plus uncapped commission: bonuses available based on performance

• Career advancement opportunities as a result of growing auto group

• Medical through UHC/Oxford

• Dental through Guardian

• Free school tuition through Strayer University

• Vacation and Sick Pay

• Paid Holidays

• Career Advancements opportunities

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 14 brands across 10 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Maserati, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers.

Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads.

Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Beyond technology, Dennis & Co. cares about people. For customers, this means a shift away from pushy salespeople, and a move to seamless interactions that can begin online and pick up in person.

For the company's 600+ employees, it means a willingness to invest in their growth, through training and tuition.

To take a look at our growth, see the link below: https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

COVID-19 considerations:
As per NYC guidelines all candidates need to be fully vaccinated against COVID-19.

Ability to commute/relocate:

• Bronx, NY 10466: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you fully vaccinated against COVID-19?

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location