Program Specialist III

Job Description

Job Description

Job Title: Worldwide Program Coordinator
Location: Cupertino, CA 95014 (Hybrid)
Duration: 12 Months Contract

Overview:
The Worldwide Program Coordinator will support the WW Events Lead in implementing and scaling the Worldwide Events strategy by driving operational excellence across the global Events ecosystem. This role is responsible for developing and managing the processes, tools, and documentation that enable consistent planning, governance, reporting, and execution of Events across Retail worldwide.
Working in close partnership with WW Events, Today at Client, ,, Production, Retail Marketing, and geo teams, the Specialist will coordinate cross-functional workflows, maintain operational systems, and ensure alignment across key initiatives. By managing intake, governance, leadership review processes, reporting, and worldwide event operations, the Specialist will provide visibility into the global events portfolio and help ensure successful execution of the Fewer, Bigger, Buzzier strategy.

WW Events Operations & Intake
" Own the day-to-day WW Events intake tracker and ensure all submissions are complete and progressing through the review process.
" Conduct an initial quality review of all event requests, validating alignment to strategic priorities, timing, budget, , opportunity, production support, and governance requirements.
" Maintain the WW Events calendar and ensure approved events are accurately tracked from intake through recap.
" Manage event status across the lifecycle (Proposed In Review Recommended Approved Delivered Recapped).
" Prepare weekly leadership review materials, highlighting recommendations, key decisions, and outstanding actions.
" Track follow-ups and action items resulting from leadership reviews and ensure timely closure.
Strategy Implementation & Geo Enablement
" Support implementation of the WW Events strategy across Retail, helping geo teams consistently apply the global framework.
" Develop and maintain WW Events playbooks, operational documentation, templates, and governance resources.
" Maintain decision logs, FAQs, and intake guidance to improve consistency and transparency across regions.
" Partner closely with geo teams to identify process improvements and scale best practices globally.
" Coordinate cross-functional milestones supporting major Events initiatives and operational rollouts.
Reporting & Performance
" Build and maintain WW Events reporting dashboards tracking attendance, foot traffic, , participation, reach, and other key performance metrics.
" Produce monthly business reviews that identify trends, opportunities, and recommendations not simply report activity.
" Standardize recap templates and reporting processes across geographies.
" Monitor performance against the Fewer, Bigger, Buzzier strategy and identify opportunities to strengthen the overall event portfolio.
" Maintain a repository of event case studies and best practices to inform future planning.
Operational Excellence
" Drive operational consistency across worldwide event planning processes, ensuring scalable workflows and clear ownership.
" Develop standardized templates, documentation, and tools that improve efficiency across WW, Geo, ,, Production, and partner teams.
" Identify opportunities to streamline workflows, eliminate manual effort, and improve visibility into event operations.
" Support implementation of new operational tools and systems that strengthen planning, tracking, and reporting across the Events organization.