Front Desk Agent

Benefits:

Bonus based on performance

Company parties

Employee discounts

Free uniforms

Opportunity for advancement

We're Hiring: Front (IHG Experience Required) Location: Holiday Inn Express Bensenville – 811 E Grand Ave, Bensenville, IL 60106 Salary Range: $52,000 – $60,000 annually (based on experience) Job Type: Full-time (Evenings, Weekends & Holidays as needed)

Are you a hospitality professional with IHG hotel experience looking to take your career to the next level? Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

Responsibilities:

Welcome guests with warmth and professionalism during check-in and check-out

Handle reservations, phone calls, and guest requests efficiently using IHG systems

Maintain accurate records and ensure smooth front desk operations

Resolve guest concerns promptly and provide outstanding service

Communicate with other departments to ensure seamless guest experiences

Assist with Park, Sleep & Fly packages offered at the hotel

Perform other duties as assigned to support daily hotel operation

Requirements:

At least 2 year of experience working at an IHG property (REQUIRED)

Strong customer service and communication skills

Familiarity with IHG systems (e.g., Hotel Key)

Dependable, professional, and self-motivated

Able to work evening, weekend, and holiday shifts

Team Player

Benefits:

Competitive pay

Employee discounts on hotel stays

Performance-based bonuses

Sick Leave

Paid leave on first anniversary

Career growth opportunities within the hotel

Location: On-site at Holiday Inn Express Bensenville 811 E Grand Ave, Bensenville, IL 60106

Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!

Job Type: Full-time

Schedule:

Evening shift

Work Location: In person

Job Type: Full-time