Human Resources Manager, Airport Customer Service (BOS)

How you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for humanresources field support for an assigned client group at Delta Air Lines, Inc.The HR Manager acts as a strategic business partner for clients throughout theUnited States. The role is responsible for ensuring the effective andconsistent delivery of human resources services including coaching/counselingemployees and management, sourcing and selection, performance managementprograms, organizational effectiveness, compensation and providing Human Resourcesleadership. This position will support the Airport Customer Service andoperations Boston airport. This role will be based in Boston, MA. Responsibilities: Anticipating and meeting client needs Executing service delivery systems Creating integrated solutions to businessproblems or issues Acting as an employee and company advocate thatcan balance decision making appropriately. This position is also responsible for developingrelationships with individuals, employee groups and leaders of the business tocommunicate company policies/programs/procedures while providing leadershiparound organizational change, process consultation and organizationaldevelopment. The HR Manager role is central in imparting HRexpertise to management personnel and influencing clients based on companypolicy, focuses on positive employee relations and applicable laws. The HR Manager often serves as projectlead/representative for corporate projects, managing timelines, and workingwith cross-divisional teams and develops both strategic and tactical plans thatcreate a safety conscious environment resulting in employee safety andwell-being. This job will require travel What you need to succeed (minimum qualifications) 5-10 years of HR Manager Experience supporting abusiness unit (or equivalent years of experience) is required. Ideal candidate will have a general knowledge ofall and more specific HR technical competence in at least three of thefollowing HR disciplines: compensation, benefits, employment, employee/laborrelations, training/development, EEO, and organizational development. Must have the ability to travel up to 40% of thetime with some overnight travel included. Should possess excellent oral and writtencommunication skills, strong analytical skills, strong management presence,adaptability and be able to work successfully across business unit lines and atall levels. Should have effective platform/presentationskills and be a successful problem solver Must have the ability to work well independentlywith minimal supervision Should be able to think strategically, lead andinfluence decision making, and be able to build and maintain effectiverelationships. Should be able to balance multiple priorities,work under pressure with complex issues within established time constraints andmeet deadlines and objectives. Develops both strategic and tactical plans thatcreate a safety-conscious environment resulting in employee safety and wellbeing. Must be performing satisfactorily in presentposition Consistently prioritizes safety and security ofself, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or highschool equivalency. Is at least 18 years of age and hasauthorization to work in the United States. It is unlawful in Massachusetts to require or administera lie detector test as a condition of employment or continued employment. Anemployer who violates this law shall be subject to criminal penalties and civilliability. What will give you a competitive edge (preferred qualifications) Bachelor's degree in human resources management,business management or in a related field of study is strongly preferred. PHR/SPHR certification is preferred. Previous management/supervisory experience ispreferred. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9% New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31) In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare Pay Range: $81300.00-$221000.00 annually Delta Air Lines, Inc. is an Equal Employment Opportunity / Aff ... provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here #J-18808-Ljbffr Delta Air Lines, Inc.