Program Coordinator

Employment Status Full time (29-40 Hrs) Type of Employment Staff # of openings 1 Location ASU-Jonesboro Proposed Salary Range Commensurate with Experience Closing 9/21/26 Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify. Position Summary The Program Coordinator is responsible for one or more academic or social programs at an institution of higher education. This position is governed by state and federal laws and institutional policy. This position reports to the Associate Director of Scholarships. Duties & Responsibilities Work directly with the Associate Director of Scholarships in support of Athletic Operations, which includes effectively providing sports information guidance for the institution's NCAA Division program, in accordance with university, conference, and NCAA rules and regulations. Coordinate the awarding of NCAA student‑athlete scholarships in conjunction with Athletics. Provide assistance and information for financial aid through processing applications, budgeting, packaging, adjusting financial aid per federal and state requirements, verifying data, answering phones, greeting visitors, interpreting and explaining federal and state regulations, policies, and procedures. Management of completed counselor's list of students to be awarded financial aid on a daily basis. Assist students in the completion of financial aid applications and verification forms, review documentation, and determine applicant status. Counsel students and provide accurate information concerning all financial aid opportunities for federal, state, and institutional financial aid. Compose routine correspondence, type and process various lists and forms on a daily basis. Coordinate with and travel to A-State Degree Centers, two-year colleges, and high schools to present information and offer presentations to a variety of populations, including students, parents, faculty, and staff. Presentations will consist of all areas of financial aid as well as collaboration with Transfer Coaches on recruitment events. Quarterly travel may be required to each A-State Degree Center. Occasional travel will be required to attend professional development workshops as well as federal, regional, and state conferences, particularly regarding NCAA compliance regulations. Compile and maintain on a daily basis a variety of statistical information related to financial aid from the advisor master list that is produced each day. A-State uses Banner/Ellucian as its student information system. The successful candidate will become proficient in navigating the system to ensure students are awarded properly and according to federal, state, and university guidelines. Demonstrate a sense of collaboration and communication with the public, other departments, and outside agencies, and work within a team to provide financial aid information to our students. Other duties as assigned Knowledge/Skills/Abilities Knowledge of the organization and administration of various higher education academic and social programs Knowledge of campus and community resources Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs Ability to coordinate the activities of campus academic and/or social programs Ability to evaluate collected information and formulate into recommendations Ability to compile information into report form General Days/Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Additional hours as requested and/or needed Regular and reliable attendance Other Please note: all position postings close at 12:00 A.M. CST on the position closing date Must be able to: Learn the Financial Aid Application Procedure Maintain accurate and complete records for students Communicate effectively both orally and in writing Establish and maintain effective communication with others Be able to multitask; meet schedules and timelines Work confidentially with discretion Answer telephones Minimum Qualifications The formal education equivalent of an earned Bachelor's Degree Other job related education and/or experience may be substituted for all or part of these basic requirements upon approval of the qualifications review committee E-Verify Participation Notice E-Verify Right to Work #J-18808-Ljbffr