Generalist - Human Resources

Job Description

Job Description

Position Overview 

CREO Group is seeking a motivated and people-focused Human Resources Generalist to support daily HR operations within our fast-paced manufacturing environment in Kissimmee, FL. 

This role will partner closely with operations leadership and team members to support employee relations, recruiting, onboarding, compliance, engagement initiatives, performance management, HR administration, and policy execution.

The ideal candidate will have direct, on-site manufacturing experience who is highly organized, approachable, adaptable, and capable of balancing administrative responsibilities with hands-on support across the facility. 

This position plays a key role in establishing a positive employee experience as well as drive a compliant, and team-oriented workplace culture aligned with CREO’s values of Collaboration, Respect, Empowerment, and Opportunity.

Essential Responsibilities

Employee Relations & Team Member Support

• Serve as a point of contact for team member questionsregardingpolicies, procedures, benefits, attendance, payroll, and workplace concerns.
• Support employee relations by gathering information, documenting conversations, and partnering with HR leadership onappropriate nextsteps.
• Assistinmaintaininga positive work environment through visibility on the production floor and proactive communication with team members and supervisors.
• Support investigations related to attendance, conduct, workplace concerns, and policy violations whilemaintainingconfidentiality and professionalism.

Recruitment & Onboarding

• Coordinate recruiting activities including job postings, candidate communication, interview scheduling, and onboardinglogistics.
• Conduct new hire orientation and support onboarding processes to ensure a smooth transition into the organizationand assimilation into the CREO Group culture. 
• Partner with hiring managers to support staffing needs andmaintaintimelycommunication throughout the recruitment process.
• Maintainaccurateonboarding and personnel documentation in HR systems anddigitalemployee files.

HR Administration & Compliance

• Maintain HR records,digitalpersonnel files, and documentationin accordance withcompany standards and employment laws.
• Assistwith compliance initiatives related to federal, state, and local employment regulations.
• Support leave administration processes including FMLA, ADA accommodations,Workers ’Compensation, and other employee leave matters.
• Assistwith policy communication, acknowledgements, corrective action documentation, and HR reporting.
• Ensure confidentiality and proper handling of sensitive information.

Payroll, Benefits & HR Systems

• Support payroll and timekeeping processes through ADP, including timecard reviews, attendance tracking, and issue resolution.
• Assistteam members with benefit enrollment questions, HRIS navigation, and employee self-service support.
• Maintainaccurateemployee information within HR systems.

Engagement & Culture

• Assistwith employee engagement initiatives, recognition programs, wellness activities, training coordination, and company events.
• Support communication efforts including announcements, postings, and employee-facing materials.
• Promote a culture centered around safety, accountability, teamwork, and continuous improvement.

Education & Experience

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• Minimum of2-4 yearsofon-siteHuman Resources experiencerequired, within a manufacturing or industrial environment.
• Bilingual English/Spanish strongly preferred.
• Experience supporting employee relations, recruiting, onboarding, and HR administration.
• Working knowledge of employment laws and HR best practices.
• Experience with HRIS systems; ADP experience preferred.
• Strong Microsoft Office skillsincludingOutlook, Word, Excel,PowerPointand Power BI.
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Ability tomaintainconfidentiality and exercise sound judgment.
• Strong interpersonal and communication skills with the ability to build relationshipsand influenceacross all levels of the organization.

Certifications (Preferred)

SHRM – CP or SHRM-SCP (equivalent to SHRM - PHR or SPHR)

Performance Expectations and Core Competencies

All CREO Group Employees are expected to:

• Demonstrate the CREO Core Values of Collaboration, Respect, Empowerment, and Opportunity in all interactions. 
• Support the Company's Value Creation Plan through Commercial Innovation, End Market Expansion, Operational Execution, and Nurture Our Team. 
• Promote a culture where peoplethrive,partners grow, and innovation takes shape.
• Perform work safely, ethically, efficiently, and with a commitment to continuous improvement. 
• Contribute positively to the success of One CREO by working collaboratively across all functions and locations. 

Physical Requirements/Work Environment

Manufacturing Plant:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Employees in this position are regularly required to:

• Remain in a standing and/or walking position for extended periods during the work shift. 
• Frequently walk throughout the production floor, warehouse, and other manufacturing areas. 
• Use hands and fingers to handle, grasp, manipulate, assemble, inspect, oroperatematerials, tools, machinery, and equipment. 
• Frequently reach, push, pull, bend, stoop, crouch, kneel, squat, twist, and climb asrequiredto perform job duties. 
• Occasionally climb stairs, ladders, or work platforms where job dutiesrequire.
• Lift, carry, push, or pull materials, parts, containers, or equipment weighing up to: 

• Frequently: up to 25 pounds 
• Occasionally: up to 50 pounds 
• More than 50 pounds with team lifting or mechanicalassistance, whenrequired. 

• Perform repetitive hand, wrist, arm, and shoulder movements throughout the workday. 
• Maintain sufficient manual dexterity and coordination to safelyoperateproduction equipment and hand tools. 
• Visually inspect products, equipment, labels, gauges, and displays toidentifydefects or quality concerns. 
• Hear alarms, warning signals, equipment sounds, and verbal instructions in a manufacturing environment.