Membership Sales Associate - Clean Express Auto Wash

Location: 3278 Steelyard Dr, Cleveland, Ohio, 44109 Job Description: Ready to take your sales career to the next level? Join our dynamic team and start earning a competitive hourly rate of $18.00/hour + additional incentive on memberships sales. As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Sales Associate to leadership roles and beyond. Why You’ll Love Working Here Additional incentive on memberships sales Pay increases tied to training and skill development Recognition programs Ongoing training and professional development Unlimited Wash Club membership 50% off retail items Company-provided uniforms Paid vacation (per Employee Manual) Where Clean Cars Begin: Your Role As a Membership Sales Associate, your primary focus will be on delivering exceptional customer service while helping customers choose the best car wash options. You'll educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. In addition to these core responsibilities, your workday will also include, but is not limited to: Sell membership packages and consistently meet or exceed goals set by leadership. Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs. Achieve personal sales targets, sign-up goals, and upsell objectives. Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention. Greet customers warmly, guiding them seamlessly through the car wash process. Engage with customers before and after their wash to ensure complete satisfaction. Handle transactions accurately at the point of sale. Adhere to all safety protocols and guidelines to prevent accidents and injuries. Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction. Maintain a professional appearance in line with company guidelines. Take on additional responsibilities as assigned by management. What You’ll Need to Shine High school diploma or GED 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred) A positive, outgoing attitude and a passion for delivering great guest experiences Excellent communication skills and a natural ability to connect with others Ability to multitask in a fast-paced environment while staying focused on guest satisfaction Must be able to work a flexible schedule, including weekends and holidays Work Environment and Physical Demands Ability to stand and move throughout the site for the entire shift. Capability to work outdoors in all weather conditions. Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally. Must wear safety equipment when required. Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. At Express Wash Concepts (EWC), our rapid growth is creating exciting new opportunities — and we’re looking for talented, motivated individuals to join our team. Explore our open roles, discover the best fit for your skills, and track your progress throughout the hiring process. We’re excited to learn more about you and the impact you can make! Founded in 2018, Express Wash Concepts is one of the nation’s fastest-growing express tunnel car wash operators and the parent company of five award-winning brands. With 130+ locations across six states — and more opening every month — we’ve earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years. Why You’ll Love Working Here Continuous training and development Clear growth and development opportunities across 130+ locations A supportive team environment focused on coaching, training, and celebrating wins Opportunities to give back through community partnerships and EWC Cares 401(k) with company match up to 4% Complimentary Unlimited Wash Club Membership Company-provided uniforms Paid vacation Educational reimbursement Better. Brighter. Together. Our mission is simple: deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture. Don’t see your dream job listed? Share your contact information and upload your resume — we’ll keep it on file and reach out if an opportunity that matches your skills and experience becomes available.