Dental Receptionist

Job Description


We are seeking a friendly, organized, and detail-oriented Front Office Coordinator to join our team. This role is the first point of contact for patients and plays a vital part in ensuring a smooth and welcoming experience. The ideal candidate is bilingual in Spanish and has experience in healthcare or dental front desk operations.


Responsibilities/ Job Duties:

• Greet and register patients upon arrival, ensuring all necessary forms and information are collected accurately.
• Answer incoming phone calls, schedule appointments, and address patient inquiries in a professional and courteous manner.
• Schedule and confirm patient appointments, including follow-ups and rescheduling as needed.
• Verify insurance eligibility and update patient information as required.
• Maintain and monitor the daily schedule to ensure timely appointments and efficient patient flow.
• Take payments, including cash transactions, and document cash receipts accurately in the system.
• Perform general administrative tasks, including filing, data entry, and managing patient records.

Minimum Education and Experience Qualification Requirements:

• Bilingual English and Spanish Required
• Previous experience as a medical receptionist or in a healthcare setting preferred.
• Strong communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in office software and scheduling systems.
• Attention to detail and strong organizational skills.

Schedule/ Shift:Monday - Friday, 7:30 AM - 4:00 PM (occasional early start at 7:15 AM)


* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.