Wireless Retail Sales Specialist - Happy Valley, OR

At Consumer Cellular, we are redefining Retail! At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here. What You Will Do Brand Ambassador – Create a welcoming store environment where guests feel valued and model positivity, professionalism, and the core belief that happy employees make happy customers. Relationship Builder – Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation, guiding interactions toward solutions that meet guest needs while supporting store performance goals. Product and Services Enthusiast – Confidently sell devices, plans and services, translating technology into simple, real‑world conversations, staying current on promotions, product updates, and tools, and consistently working toward individual and team performance goals. Account Management – Manage guest appointments, review customer accounts to recommend the best plans and offers, serve as a problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience. Pay & Hours The wage for this position is between $18.50 and $19.25 per hour, plus uncapped commission. This position is classified as modified full‑time, and the weekly schedule ranges from 30 to 39 hours. Most employees work approximately 35 hours per week. Requirements High school diploma required. Minimum 6 months of retail customer service experience (wireless sales experience preferred). Demonstrated ability to meet or exceed sales goals. Experience operating a POS system with strong attention to transaction accuracy. Proficient with Microsoft Office (Word, Excel, and PowerPoint). Flexible availability, including evenings and weekends. Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items. Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary. Benefits Competitive base pay with potential for shift differential, overtime and bonus pay. Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Medical insurance (98% company‑paid for full‑time employee coverage). Dental and Vision insurance (100% company‑paid for full‑time employee coverage). 401(k) company match of 100% up to 6% of pay. Discounted Consumer Cellular wireless phone plan for employees. Paid Time Off (PTO) available following a 30‑day waiting period. Six company‑paid holidays plus 16 hours of floating holiday accrual per year. Flexible Spending Accounts (FSA) for health care and dependent care expenses. Life and AD&D insurance equal to 1x annual earnings (100% company‑paid). Long‑Term Disability insurance (100% company‑paid). Employee Assistance Program (100% company‑paid). Education reimbursement. Employee rewards program. Accrue up to 40 hours in the first year for hourly positions and up to 120 hours for salaried positions. Additional Information Location: United States – Oregon – Happy Valley. Job Title: Retail Associate. Job Type: Full‑time. Travel: No. Pre‑employment background check and drug screen required. #J-18808-Ljbffr Consumer Cellular, Inc.