Technology Systems Manager

Summary of the Role:The Technology Systems Manager oversees the upkeep, setup, and effective operation of corporate-level server and network systems along with associated programs. They will deploy server and network hardware and software, engage in research and development to enhance and meet the IT needs of the organization. The Technology Systems Manager is also in charge of resolving networking and server system issues promptly to minimize work disruptions. They independently research and implement new technologies, create and adhere to project plans, and keep the team and department manager informed of project advancements.Responsibilities:Manage and sustain systems and network support for software, hardware, servers, and networks, troubleshooting and resolving related issuesApply advanced security protocols to safeguard existing and new server and network systemsConduct systems admin functions for Windows AD, Office 365, software updates, anti-virus, local systems, various communication systems, cloud systems, and backupsHandle network admin tasks for Cisco switches, routers, wireless access points, and firewall appliancesCreate and maintain written documentation of server, network, and application environments for disaster recoveryCollaborate with Senior Systems Administrators, Senior Network Administrators, Helpdesk personnel, and end-users regarding system changes and future requirementsEnsure the reliability of virtual servers and virtualization environmentsUpgrade server and network components/software and implement automation processes to streamline workflowsTroubleshoot server and network hardware/software errors, document problems and solutions, and assess issue impactProvide documentation and technical specs to IT staff for infrastructure planning and upgradesAssess current/future capacity, storage, and database performance of server and network systemsCommunicate project updates and address issues escalated from the helpdesk department promptlyEnhance business unit synergies through technology systems integrationIdentify ways to improve compatibility between existing server and network systemsRegularly audit local and cloud system access privilegesAutomate repetitive systems/network administration functions to save timeImplement authentication measures to enhance security and create SSO environmentsMaintain regular attendanceFollow supervisor's instructions and work in coordination with other departmentsRequirements:Experience (3 to 5 years) with:Cisco Routing/Switching, Wireless Networks, IP, Advanced Protocols, LAN/WAN maintenanceMicrosoft Server OS, Active Directory, O365/MS Exchange, DNS, DHCP, Group Policies, RAID configurationsDesktop/laptop OS like Windows 10/11 for staff system impact testingMonitoring/tuning server/network systems for optimal performanceVMware/virtualization systems experience (e.g., VMware 8)Enterprise-level security software, IP telephony, hardware installations/upgradesKnowledge/skills in problem-solving, communication, and effective teamworkAssociate degree in Computer Science (BS preferred) and/or relevant technical certificationTechnical certification (e.g., MCSE, Azure Admin, VMware Certified Professional, Network+)Industry-recognized networking certifications like CompTIA Network+, CCNA, CCNP