Senior or Lead ServiceNow IRM Solution Architect

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking a Senior or Lead ServiceNow Solution Architect to join the team in Arlington, VA; Berkeley, MO; Chicago, IL; El Segundo, CA; Englewood, CO; Everett, WA; Kent, WA; Mesa, AZ; North Charleston, SC; Plano, TX; Ridley Park, PA; Seal Beach, CA or any location where there's a Boeing facility.

The Senior ServiceNow IRM Solution Architect will play a critical role in designing, implementing, and maturing Boeing’s ServiceNow Integrated Risk Management (IRM/GRC) platform. This role will lead the end-to-end architecture, configuration, and evolution of ServiceNow solutions, ensuring alignment with enterprise risk, compliance, cybersecurity governance, and regulatory requirements.

The ideal candidate brings deep expertise in ServiceNow IRM architecture, strong understanding of risk and control frameworks, and the ability to translate complex regulatory and business requirements into scalable, automated, and secure ServiceNow solutions. This role serves as a technical and architectural leader partnering closely with cybersecurity, GRC, audit, IT, and business stakeholders to drive platform consistency, automation, and continuous improvement.

Applications for this position will be accepted until Mar. 11, 2026.

Position Responsibilities

• Define and maintain the enterprise architecture and future-state roadmap for the ServiceNow IRM platform, including Policy & Compliance Management, Risk Management, Audit Management, Issues Management, and Integrated Risk workflows.
• Serve as the architectural authority for IRM design decisions, ensuring solutions are scalable, secure, compliant, and aligned with enterprise standards.
• Translate regulatory, risk, audit, and business requirements into actionable ServiceNow IRM designs and patterns.
• Advise senior leaders and stakeholders on platform capabilities, architectural trade-offs, and best practices.

Solution Design & Implementation

• Lead the design and implementation of complex ServiceNow IRM solutions, including scoped applications, workflows, data models, and reporting.
• Configure and enhance control frameworks, attestations, evidence collection, risk assessments, and issue remediation workflows.
• Drive adoption of out-of-the-box IRM capabilities while defining when custom solutions are appropriate.
• Lead or support proofs‑of‑concept, pilots, and phased rollouts of new IRM capabilities.

Integration & Data Architecture

• Design and implement enterprise integrations between ServiceNow IRM and external systems (e.g., GRC tools, security platforms, ERP, HR, identity, asset, and cloud platforms).
• Leverage REST/SOAP APIs, MID Server, ETL, or iPaaS solutions to enable secure and reliable data exchange.
• Define and maintain data architecture, CMDB relationships, and risk/control data models to support enterprise reporting and decision-making.

Automation & AI Enablement

• Architect and implement automation strategies for control testing, attestations, evidence collection, and issue management.
• Lead or support deployment of AI and advanced analytics capabilities within ServiceNow IRM, including GenAI, Predictive Intelligence, and Now Assist.
• Identify opportunities to reduce manual effort, improve data quality, and increase audit and compliance efficiency through automation.

Basic Qualifications

• 5+ years of IT experience with GRC focus
• 5+ years of experience as a Solution Architect or Lead Architect for enterprise‑scale ServiceNow implementations.
• 5+ years of hands‑on ServiceNow IRM/GRC experience
• Deep expertise in ServiceNow IRM modules, including Policy & Compliance, Risk Management, Audit Management, Issues Management, and Platform Analytics.
• Strong understanding of risk, compliance, and control frameworks (e.g., NIST, ISO, SOX, CMMC).
• Demonstrated experience designing enterprise integrations using REST/SOAP APIs, MID Server, ETL, or iPaaS.
• Strong knowledge of ServiceNow data models, CMDB concepts, reporting, and platform performance best practices.
• Excellent stakeholder management, communication, and influence skills, including engagement at Director and VP levels.

Preferred Qualifications

• Bachelor's or higher degree in MIS or Information Security or equivalent degree
• 10+ years of IT experience with GRC focus
• 10+ years of experience as a Solution Architect or Lead Architect for enterprise‑scale ServiceNow implementations.
• 10+ years of hands‑on ServiceNow IRM/GRC experience
• ServiceNow certifications: CSA, CAD, CIS‑GRC/IRM, CTA, CMA highly preferred.
• Experience deploying AI and automation capabilities within ServiceNow (GenAI, Predictive Intelligence, Now Assist).
• Experience supporting large, global, multi‑domain ServiceNow programs.
• Background in highly regulated industries (aerospace, defense, finance, healthcare, or government).

Drug Free Workplace

Boeing is a Drug Free Workplace where post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Pay Range – Pay is commensurate on experience and Geo Location in the USA. Sr (level 4):
SoCal, Seattle, Dallas, DC, etc – $148,500 – $190,000
St. Louis, Charleston, etc – $138,600 – $177,000
Helena, MT, etc – $128,700 – $165,000
Lead (level 5):
SoCal, Seattle, Dallas, DC, etc. – $182,700 – $234,000
St. Louis, Charleston, etc. – $171,000 – 218,000
Helena, MT, etc. – $159,300 – $204,000

Export Control Requirements

This position must meet U.S. export control compliance requirements.

• 120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details

US based job, US Person required.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift.

Equal Opportunity Employer

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.