Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2014 and is a close-knit team of four who take pride in serving our customers and community with professionalism and integrity. Before becoming a State Farm agent, I ran my own business in the clothing industry as a consulting representative, helping new business owners get started with merchandising and operations.

I attended Springfield College and had the opportunity to play in the NFL with the New England Patriots. Sports have always been a big part of my life and helped shape the discipline, teamwork, and competitive mindset I bring into the office today.

Community involvement is a big part of who I am. I currently serve as Chairman of a local food bank, sit on the board for a church called Shared Ministry, and am actively involved with our local Chambers of Commerce.

For our team, we offer PTO and paid holidays, additional bonus opportunities, licensing reimbursement, and a strong focus on maintaining work-life balance.

Our office culture is fun, welcoming, and positive while still maintaining a strong work ethic and reputation for excellence. We’re looking for someone who is coachable, disciplined, competitive, and eager to contribute to a high-performing team. If you enjoy working hard while being part of a supportive and energetic environment, this could be a great place to grow your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ed Meacham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.