Implementation Consultant

WHY BOX NEEDS YOU We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical muscle to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise. WHAT YOU'LL DO Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. You will engage directly with the largest and most complex enterprises in the world, advising them throughout the transformation. On any day you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges. WHO YOU ARE We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long‑term success of the company. REQUIREMENTS You have 4+ years in software implementation or consulting. You have at least 4+ years in SaaS industry. You have led multiple complex projects or initiatives at once while still being laser‑focused on detail. You are an excellent multi‑tasker and thrive in a fast‑paced, ever‑changing environment. You are experienced in customer‑facing presentations and have a consistent record of working with senior leaders. You can communicate complex ideas simply — and know that a confused customer is never a good outcome. You lead with empathy, meeting customers where they are and building their confidence every step of the way. You champion change management best practices, helping end users embrace new technology with ease. NICE TO HAVE Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls. Hands‑on experience applying AI or machine learning in financial services — such as intelligent document processing, risk insights, or workflow automation — to improve speed, accuracy, and decision-making. BENEFITS / COMPENSATION Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. United States Pay Range: $103,000 – $129,000 USD EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Charter Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Charter Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here. #J-18808-Ljbffr