Guest Service Representative-Joy Creator

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

The Joy Creator creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The JC does side work duties for the Crafting Department, some light cleaning and clerical duties.

Responsibilities include introducing walk-in guests to the bakery and products using a Guest Tour, suggesting creative solutions to guests with walk-in orders, suggesting the purchase of add-ons and retail to make the product a complete experience, assisting phone-in guests with their orders, operating and balancing the POS with accuracy and efficiency, collecting email addresses from guests, having current and complete knowledge of current prices, products and promotions, keeping the retail area clean, swept and neatly merchandised throughout the day, dusting all retail surfaces at least twice per week, including counter tops and POS stations, and carrying out the duties the crafter & other departments assigns from time to time.

Qualifications include possessing a strong sense of teamwork, ability to follow instructions, having integrity, taking initiative, working well under pressure, an outgoing and friendly personality, attention to detail, multi-tasking ability, strong sales ability, strong sense of urgency, and genuine care for others' needs.

Perks and benefits include observing all major holidays, team building outings, employee discounts, offering flexible work schedules, no age requirement so students can join, getting trained on selling cake and growing your career, and celebrating and bringing joy to the community.

Compensation: $10.00 per hour