Customer Relations Representative - State Farm Agent Team Member

About Our Agency Our agency opened in 2000 and has built a reputation for exceptional service and long-term relationships with our customers. Our team of 5 prides ourselves on collaboration, reliability, and mutual respect — both within the office and with our clients. Our office culture is relationship‑driven, supportive, and open to new ideas. Benefits Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Relations Representative – State Farm Agent Team Member with Hemina Patel – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Bilingual Spanish highly preferred. Compensation: $40,000.00 - $60,000.00 per year Are You Driven & Ambitious? We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of experience to mentor individual team members and prepare them for successful careers. If you’re willing to work hard and expect results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self‑motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Hemina Patel – State Farm Agent! State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr State Farm Agent