Receiving Associate

Receiving Associate

The Receiving Associate is responsible for photographing, processing, and receiving parts within a production environment. This role supports repair, return, and outsourced workflows while maintaining a strong focus on accuracy, process improvement, and daily productivity goals. The position plays a key role in ensuring items are properly documented, tracked, and prepared for downstream production operations.

Key Responsibilities

• Stage and record incoming units for Repairs, Returns, and Outsource processes
• Identify part numbers, photograph items, and scan associated documents
• Link incoming units to corresponding RMA/RGA records in company systems
• Assist in resolving discrepancies in accordance with Radwell policies
• Maintain accuracy and efficiency when processing incoming shipments
• Make occasional business-related calls to internal teams including sales and customer service
• Support customer service expectations while performing order processing tasks
• Promote continuous process improvement and workflow efficiency
• Perform other duties, tasks, or work as assigned

Metrics

• Average of 6 units per hour received
• Complete daily processing of all shipments
• Additional performance measurements may be added as needed

Qualifications

• Strong organizational skills
• General knowledge of Microsoft Office (Word, Excel, Outlook)
• Ability to work effectively in a team environment
• Focus on department growth and process improvement

Knowledge & Skills Required

• Strong computer proficiency
• Ability to multi-task
• Ability to work in a fast-paced environment
• Attention to detail
• Problem-solving abilities
• Good communication skills

Education & Experience

• High School Diploma or equivalent preferred
• 13 years of related experience or training preferred
• Technical or industrial product knowledge a plus

Physical Demands

• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent walking
• Frequent lifting pushing and pulling of 50 pounds and occasional lifting up to 100 pounds

Compensation & Commission

The recruiting base pay rate for this full-time position is $20.00 per hour. Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Employee Evaluation Summary

• Introductory Review conducted at approximately 80 days
• Monthly Reviews focused on productivity and activity metrics
• Annual Review evaluating overall performance and contribution

Work Schedule

This is a full-time position scheduled Monday through Friday from 8:00am to 5:00pm with a one-hour lunch break. Attendance and coverage policies must be followed. Time off is granted in accordance with company policy.

Radwell International LLC is an equal opportunity employer.