IT Operations Supervisor

Are you a proactive, customer service minded IT leader who excels at team building and maximizing business partnerships?We are seeking someone passionate about continuously improving IT operations practices with exceptional skills in IT staff leadership, IT project management, and IT service management.As the IT Operations Manager (IS Supervisor 2) with The Department of Financial Institutions (DFI), you will be responsible for the management of IT projects, personnel, and operations related to the successful IT service delivery of web infrastructure, help desk, databases, workstations, servers, network, mobile, and storage.This position offers a hybridized work schedule! This full-time permanent position will be headquartered at and required to work from the Madison Hill Farms State Office Building at 4822 Madison Yards Way Madison, WI at least 2 days per week. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.The Department of Financial Institutions (DFI) ensures the safety and soundness of Wisconsin’s financial institutions, protects consumers of financial services and facilitates economic growth. The agency regulates and licenses financial service providers who do business in Wisconsin. Find out more about DFI here!DFI is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirementsAn exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings planWell Wisconsin Wellness ProgramA free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-beingUse this Total Rewards Calculator to see the total value of our competitive benefits package!In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.